National Association of Latino Healthcare Executives · 6 hours ago
Sales Representative/Account Manager II
Denver, CO
Full-time
Hybrid
Mid LevelThe National Association of Latino Healthcare Executives is seeking a Sales Representative/Account Manager II. This role involves managing a book of business, leading level-funded renewal discussions, providing clear reporting, and supporting conversions from fully insured to level funding.
Health CareHospitalMedical
Responsibilities
Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities
Contributes to a positive customer experience by: implementing standard protocols to build new and leverage existing relationships with brokers, channels and customers to demonstrate value and build commitment with limited guidance; gathering data on standard customer needs, and providing recommendations linking KP mission, vision and values, key quality measures, key care management initiatives, and current services initiatives with limited guidance; utilizing working knowledge of product, service, and ratings to respond to, encourage, and educate customers, brokers, and consultants about added services and product enhancements in standard situations; and gathering information on service failure trends or process improvement opportunities to better meet customer needs
Facilitates the enrollment and implementation process by: coordinating local enrollment meetings to win new and retain current customers; implementing standard protocols to serve as an advocate for customer needs during the membership enrollment and implementation process with limited guidance; and supporting efforts within the team in the overall implementation or renewal process of health plan membership, including research, presentation, preparation, reporting and training coordination with limited guidance
Contributes to sales goal attainment by: collaborating with the team to gather data on opportunities to grow customer base to new or growing markets; ensuring accuracy of the of prospect database and targeted prospect profiles to inform strategic planning; supporting the team to develop product and plan design, quote, and Request for Proposal (RFP); providing standard recommendations to inform forecasting and pricing with limited guidance; and implementing standard protocols to identify cross-sell and up-sell opportunities
Qualification
Required
Active insurance license
Experience managing a book of business
Ability to lead level-funded renewal discussions
Ability to provide clear reporting
Ability to support conversions from fully insured to level funding
Strong problem-solving skills
Strong organizational skills
Strong broker and client relationships
Ability to work in a fast-paced environment
Ability to proactively engage territory
Ability to navigate competitive renewals with resilience
Ability to learn level-funding underwriting
Ability to learn KP-s delivery model
Ability to learn internal processes
Ability to build broker partnerships
Ability to design and implement standard account plans
Ability to coordinate local and regional enrollment meetings
Ability to apply standard strategies to pursue sales opportunities
Ability to build and leverage relationships with brokers, channels, and customers
Ability to support the team in developing plan design, quote, and Request for Proposal (RFP)
Ability to collect data on account performance
Ability to identify and escalate potential issues
Ability to gather data on customer needs
Ability to identify customer needs or service failures
Ability to identify cross-sell and up-sell opportunities
Ability to share resources, information, and knowledge with coworkers and members
Ability to listen to, address, and seek performance feedback
Ability to pursue self-development
Ability to adapt to and learn from change, challenges, and feedback
Ability to assess and respond to the needs of others
Ability to complete work assignments by applying up-to-date knowledge
Ability to follow procedures and policies
Ability to collaborate with others to solve business problems
Ability to communicate progress and information
Ability to identify and speak up for ways to address improvement opportunities
Ability to implement standard protocols to build new and leverage existing relationships
Ability to utilize working knowledge of product, service, and ratings
Ability to gather information on service failure trends or process improvement opportunities
Ability to facilitate the enrollment and implementation process
Ability to serve as an advocate for customer needs
Ability to support efforts within the team in the overall implementation or renewal process
Ability to contribute to sales goal attainment
Ability to ensure accuracy of the prospect database and targeted prospect profiles
Ability to provide standard recommendations to inform forecasting and pricing
Ability to implement standard protocols to identify cross-sell and up-sell opportunities
Preferred
Experience in health insurance sales or account management
Knowledge of level-funding and underwriting
Company
National Association of Latino Healthcare Executives
The National Association of Latino Healthcare Executives is a hospital and healthcare organization.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jackie Sifuentes, MBA, LSSYB
Co-Founder La Mesa Emerging Leaders Mentorship Program for Early Careerists
Company data provided by crunchbase