TEKsystems · 20 hours ago
Contact Center Representative
Winchester, VA, US
Full-time
Hybrid
New Grad, Entry Level
$19.50/hr - $19.50/hrTEKsystems is a leading provider of business and technology services, and they are seeking entry-level Customer Service Representatives to join their dynamic contact center team. The role involves responding to member inquiries, providing information on financial products, and delivering outstanding customer experiences.
Information Technology
Responsibilities
Respond to member inquiries with professionalism, empathy, and efficiency
Provide accurate information on savings, checking, consumer loans, credit cards, IRAs, and more
Perform account transactions while ensuring confidentiality and compliance
Educate members on products and services, identifying opportunities to enhance their financial journey
Deliver outstanding customer experiences through active listening, adaptability, and engagement
Qualification
Required
Strong communication and problem-solving skills
Ability to thrive in a structured, schedule-driven environment
Comfort handling inbound and outbound calls with professionalism
Detail-oriented with solid data entry skills
Preferred
Experience in customer service, call centers, administrative roles, or high-volume retail is a plus
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase