High Desert Bobcat · 18 hours ago
Service Writer
Nampa, ID
Full-time
Onsite
New Grad, Entry LevelHigh Desert Bobcat is a full-service dealership specializing in Bobcat compact construction equipment. They are seeking a Service Writer to manage service requests, coordinate with clients and technicians, and ensure accurate communication of customer concerns to the service team.
AutomotiveRentalRetailWholesale
Responsibilities
Managing service requests
Coordinating with clients and technicians
Creating service orders
Ensuring accurate communication of customer concerns to the service team
Answering customer inquiries
Scheduling appointments
Monitoring repair progress
Maintaining detailed records to ensure a seamless customer experience
Qualification
Required
Strong Customer Service, Customer Satisfaction, and Phone Etiquette skills
Excellent Communication skills, both verbal and written
Proficiency in Computer Literacy and ability to use service management software
Strong organizational skills and attentiveness to detail
Ability to work both independently and collaboratively in a fast-paced environment
Preferred
Previous experience in a service writer or customer service role is advantageous
Familiarity with construction or heavy equipment is a plus but not required
Company
High Desert Bobcat
High Desert Bobcat supplies skid-steer loaders, compact track loaders, and utility vehicles.
Founded in 2011
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Kofoed, CPA
Chief Financial Officer
Company data provided by crunchbase