Cornerstone Mechanical Services · 1 day ago
Outside Sales Account Manager
Seagoville, TX
Full-time
Onsite
Mid Level
3+ years expCornerstone Mechanical Services is seeking an Outside Sales Account Manager to drive commercial growth with new and existing customers. This role involves managing customer relationships, ensuring successful project execution, and collaborating with internal teams to meet customer expectations.
IndustrialMechanical EngineeringTechnical Support
No H1B
Responsibilities
Operate within an EOS environment and have the passion to collaborate with others as well as function as a self-starter
Must have a strong industrial sales background (MEP, industrial rotating equipment, and/or reliability-based maintenance) to develop and grow customer relationships
Serve as the primary point of contact for new and existing customers, owning relationship management and customer satisfaction throughout the lifecycle of opportunities and projects
Partner with the Estimating team to support job scoping and proposal development, while retaining ownership of customer communication, expectations, and commercial alignment
Communicate scope, pricing, assumptions, and commercial terms to customers through proposals, calls, emails, and account visits
Lead customer discussions related to:
+ Quote approvals and revisions
+ Scope changes and deviations from the original proposal
+ RFIs, addendums, and change orders
+ Positive and negative customer feedback
Coordinate internally to ensure all approved scope changes are accurately reflected in proposal and work order systems
Lead negotiations with customers to secure new and repeat project work, ensuring mutually beneficial agreements
Proactively follow up on customer feedback, deficiencies, or additional needs identified during or after project execution to drive incremental opportunities
Conduct post-project follow-up conversations to confirm customer satisfaction and support quality assurance efforts
Log all sales activity, customer interactions, and opportunity updates in the CRM system
Work closely with Accounts Receivable to ensure accurate and timely new customer setup
Collaborate with operations, scheduling, and estimating teams to ensure alignment between customer commitments and internal execution
Support other departments as needed to ensure seamless delivery of services and strong customer outcomes
Perform additional duties assigned by leadership
Fully embrace EOS culture and demonstrate Cornerstone values in all daily actions
Maintain accurate, timely documentation of all customer interactions and sales activities in accordance with company procedures
Act as a steward of the customer relationship by managing expectations, addressing issues proactively, and reinforcing trust
Share best practices and contribute to the continued growth and scaling of the commercial team
Attend and actively participate in Sales and Marketing meetings
Consistently work toward growing market share and expanding customer awareness of Cornerstone’s services
Demonstrate a positive, professional attitude with customers, partners, and internal teams to foster long-term relationships
Achieve KPIs, Rocks, and performance targets as established by leadership
Collaborate across departments to ensure aligned execution and exceptional customer experience—One Team, One Cornerstone
Effectively utilize the CRM platform to manage sales workflows, customer data, and follow-up actions
Participate in relevant industry associations, conferences, and events to strengthen relationships and enhance Cornerstone’s market presence
Qualification
Required
Minimum of 3 years in sales or business development in MEP or industrial/manufacturing maintenance industries
Knowledge of the industrial/manufacturing industry, including equipment, and key market information
Proven track record of results and accountability
Proficiency with CRM, Microsoft Office (Outlook, PowerPoint, Excel, Word), and CMMS quote development platform (ServiceTrade, Zuper, or similar)
Ability to work in a fast-paced environment and manage multiple priorities
Eligibility to work in the United States without needing a work visa or residency sponsorship
Current, valid drivers license
Ability to stand, climb ladders, reach, and bend commensurate with job tasks
Ability to lift and carry 50-lbs
Company
Cornerstone Mechanical Services
Cornerstone Mechanical Services provides technical services for rotating equipment.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Megan Robison
Chief Executive Officer
Company data provided by crunchbase