Test Center Administrator jobs in United States
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Robert Half · 1 week ago

Test Center Administrator

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. The Test Center Administrator will ensure the smooth operation of the test center while maintaining a secure and welcoming environment for examinees.

ConsultingHuman ResourcesRecruitingSecurity

Responsibilities

Welcome examinees upon arrival and verify their identification to ensure compliance with security protocols
Conduct security procedures, such as wand checks, to maintain a secure testing environment
Monitor candidates throughout their exams to ensure adherence to guidelines and report any irregularities
Address candidate concerns promptly and courteously, ensuring a fair and comfortable testing experience
Safeguard testing materials and maintain the security of the test center at all times
Record candidate fingerprint identification digitally, if required, and handle related documentation
Prepare and maintain computer equipment in the testing lab and office spaces, following safety protocols
Write detailed reports and document occurrences outside company policies with accuracy
Represent the organization's values and mission while interacting with candidates and team members
Adjust schedules as needed to align with the test center's hours of operation

Qualification

Customer service experienceOrganizational abilitiesCommunication skillsWindows proficiencyReport writingPhysical capabilityDetail-oriented

Required

High school diploma or equivalent is required; college experience is a plus
At least one year of in-person customer service experience, such as in retail, hospitality, or call centers
Must be of legal age to qualify for the position
Strong communication skills to effectively interact with candidates and coworkers
Ability to write accurate and detailed correspondence and reports
Proficiency with Windows-based programs, including Office, Outlook, and web browsers
Physical capability to bend, stoop, lift up to 40 pounds, and move through the test room regularly
Ability to remain seated for extended periods while administering exams and monitor camera systems effectively

Benefits

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Company

Robert Half

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🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert.

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Keith Waddell
President and CEO
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Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
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Company data provided by crunchbase