Remx · 23 hours ago
Remote Bilingual Healthcare Service Representative
United States
Full-time
Remote
Entry Level
$18/hr - $18/hr
1+ years expRemx is a staffing company specializing in workforce solutions. They are seeking a Remote Bilingual Healthcare Service Representative to serve as a point of contact for customers, resolving issues and improving their experience.
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Responsibilities
Serve as a single point of contact for the customer and form a strong relationship to support them
Own problem through to resolution on behalf of the member in real time or through comprehensive and timely follow-up with our Healthcare Members
Research complex issues across multiple databases and work with support resources to own the resolution of all customer issues and anticipate their future needs or potential opportunities to improve the experience
Meet the performance goals established for the position
Qualification
Required
High school diploma or GED (Proof of Completion)
At least one year of customer service experience
Reliable Attendance and Transportation to work onsite
Strong organizational, communication, and customer service skills
Professional communication both written and verbal
Must be fluent in both Spanish and English
Historically adhered to performance and attendance metrics
Able to work shifts beginning at 10:30am and on. Office closes at 9pm EST
Company
Remx
Remx is a platform for designing, selling, and collecting 3D digital wearables.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.1M2022-06-28Seed· $0.1M
Leadership Team
Nazim Ahmed
Co-Founder & CEO
Company data provided by crunchbase