TBG | The Bachrach Group · 16 hours ago
Medical Receptionist
Farmingdale, NY, US
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency that specializes in facilitating placements across various industries. They are seeking a Medical Receptionist to serve as the primary point of contact for clients, handling inquiries and maintaining communication with internal teams and physicians.
B2BCrowdfundingFinancial ServicesHuman ResourcesInsuranceStaffing Agency
Responsibilities
Serve as the main contact for clients, handling inquiries, status updates, and general information requests
Use internal systems and databases to input and retrieve client or examinee information
Maintain ongoing communication with the QA department regarding case progress and report status
File and archive open and closed cases accurately
Ensure all client information and specific requirements are up to date in internal systems
Collaborate with internal team members to ensure timely and accurate case completion
Redirect calls to appropriate departments when necessary
Perform various clerical tasks such as typing, filing, emailing, and proofreading
Assist with resolving customer complaints and quality assurance issues
Escalate report issues or concerns to management when needed
Ensure compliance with applicable safety and legal regulations
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent required
At least one year of clerical experience, or an equivalent combination of education and experience
Proficient with general office equipment (fax, copier, scanner, phone)
Familiar with multiple software programs, including Microsoft Word, Outlook, Excel, and Internet browsers
Ability to work in a high-volume, fast-paced contact center environment
Flexibility and adaptability are key to success in this role
Preferred
Experience in a medical office or insurance industry
Company
TBG | The Bachrach Group
For over 50 years, TBG has stood as a leader in the staffing and recruiting industry.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Bachrach
Chief Operating Officer
Evan Price
District Director- Long Island
Recent News
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