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RacePenguin Timing Co. · 6 days ago

Event Operations & Client Services Coordinator

Columbus, Ohio Metropolitan Area

Full-time

Onsite

New Grad, Entry Level

$45K/yr - $55K/yr

RacePenguin Timing Co. is Ohio’s largest race timing and event operations company, supporting over 200 events each year. They are seeking a motivated Event Operations & Client Services Coordinator to manage client relationships, coordinate events, and ensure successful race-day logistics.

Event ManagementEvents

Responsibilities

Serve as a primary point of contact for clients, ensuring their needs are met throughout the event lifecycle

Participate in sales conversations with prospective clients and help articulate RacePenguin’s services and value

Create and update registration platforms and event webpages on RunSignUp.com and RacePenguin.com

Provide high-level customer service to clients, partners, and participants

Assist in sponsorship outreach for RacePenguin-owned events, helping build relationships with local and regional businesses

Create sales proposals, event quotes, and onboarding materials for new clients

Learn and operate race timing technology for running, cycling, cross country, and track & field events

Lead or assist with event-day setup, including timing equipment, sound systems, course signage, and participant check-in

Drive company vehicles (vans, pickup trucks, and small trailers) to event locations

Coordinate the planning and execution of RacePenguin-owned events, including: Permitting and coordination with local government agencies, Sponsorship acquisition, Volunteer recruitment and organization, Vendor acquisition and coordination

Assist with office inventory, equipment preparation, and organization

Perform basic upkeep to maintain a clean, efficient workspace

Collaborate with internal teams to ensure event materials, technology, and logistics align with client expectations

Qualification

Client relationship managementEvent coordinationSales engagementMicrosoft OfficeProblem-solvingOrganizational skillsLearning new technologyCommunication skillsTeam collaboration

Required

Strong interpersonal and relationship-building skills

Problem-solving mindset, especially in fast-paced situations

Organizational strength with the ability to manage multiple projects simultaneously

Excellent communication skills, including clear professional writing and confident verbal communication

Experience with Microsoft Office (Excel & Word) and Google Workspace

Ability to work collaboratively and lead part-time event staff

Bachelor's degree or equivalent experience in sports management, business, marketing, event management, hospitality, or related fields

Valid U.S. driver's license; ability to drive vans, pickup trucks, and small trailers

Comfortable learning new software, timing systems, and operational workflows

Ability to lift 50+ lbs and work early mornings and weekends

Ability to work under pressure and adapt to changing environments

Benefits

Health insurance

Paid time off

Retirement plan options

Employee discount at Fleet Feet Sports Columbus

Participation in staff appreciation events

Growth opportunities

Company

RacePenguin Timing Co.

RacePenguin is a premier race timing, event management, and production company based in Columbus, Ohio, serving endurance events across the United States.

Columbus, Ohio, USA

11-50 employees

http://racepenguin.com

Funding

Current Stage

Early Stage

Leadership Team

Chris Gates

Chief Operating Officer

Matthew Czarnecki

Founder & Owner

Company data provided by crunchbase