Zebra Technologies · 5 hours ago
Senior Manager Product Management
Lincolnshire, IL
Full-time
Hybrid
Senior Level, Lead/Staff
12+ years expZebra Technologies is a community of innovators dedicated to creating smart solutions for their customers. The Senior Manager of Product Management will oversee product line contributions, enhance profitability, and develop new products while managing a team of product managers and collaborating with various stakeholders.
Information TechnologyManufacturingOptical CommunicationReal TimeRFIDSoftwareTelecommunicationsWireless
Responsibilities
Responsible for the growth and business success of an assigned product line life cycle and/or product category
Manages product managers in both developing strategies and managing tactical execution of product growth and development plans as well as delivering management objectives, coaching, and mentoring
Ensures ongoing review of the competitive environment for his/her product category. This is accomplished through analysis of competitive equipment and compilation of other pertinent findings, and the information thus gained is published and/or presented on a regular basis
Ensures organization works with the Product Marketing and Marketing Communications in developing product promotion programs
Collaborates with peers to ensure that positioning and factual content are correct, and that timing for release of promotional materials fits with the product launch schedule. In addition, product positioning and pricing strategies are owned and managed by the Senior Product Manager and team who coordinate the communication of this information within product marketing
Product Life Cycle Management
Works closely with operations and supply chain to properly manage: forecast, ramp plans, component obsolescence, misaligned sales orders, yield issues, and product hold issues
Manages transitions and discontinuations of product line
Manages product related communications to both internal and external associates
Actively supports the sales organization as required in select sales presentations, proposals and opportunities. Responsible for competitive analysis, as represented in developed presentation materials including detailed metrics and analysis to support business case and product development process
Works closely with internal stakeholders throughout the development process in negotiating design trade-offs that may be needed, while preserving the requirements stated in the market requirements document (MRD). Internal stakeholders include but not limited to product marketing, end users, channel partners, sales, engineering, support organizations, and manufacturing
Travel as needed to visit customers, partners, attend seminars, trade shows or meet area sales personnel
Qualification
Required
Bachelor's Degree
Minimum 12+ years' experience, including at least 3 years managing multiple product managers in related discipline or technology industry REQUIRED
Familiarity with PBX systems (e.g., Asterisk, Cisco, Avaya) REQUIRED
Understanding of SIP, RTP, SRTP, and WebRTC protocols REQUIRED
Working knowledge of PTT standards (e.g., MCPTT, PoC, 3GPP standards) REQUIRED
Experience measuring packet loss, codec efficiency (Opus, G.711, G.729), and QoS REQUIRED
Ability to travel as needed to visit customers, partners, attend seminars, trade shows or meet area sales personnel
Demonstrated ability and experience writing clear and actionable product requirements (PRDs)
Demonstrated ability and experience writing clear and actionable market requirements (MRDs)
Ability to define KPIs for latency, jitter, MOS (Mean Opinion Score), and call drop rates
Demonstrated ability and experience managing product roadmaps with timelines and feature dependencies
Demonstrated ability and experience running sprint planning and backlog grooming sessions
Understanding of SIP, RTP, SRTP, and WebRTC protocols
Knowledge of NAT traversal (STUN/TURN/ICE)
Ability to assess call quality metrics and diagnose degradation issues
Latency benchmarking (e.g., EPTT one-way latency - Familiarity with duplex vs half-duplex communication systems
Integrating SDKs and APIs from Twilio, Zoom, Agora, Vonage, etc
Managing WebRTC-based video/voice conferencing features
Demonstrated ability and experience measuring metrics like call setup time, media negotiation success rate
Demonstrated ability and experience designing systems that integrate VoIP/PBX with CRMs or call analytics
Ability to handle Single Sign-On (SSO) and identity federation in enterprise comms
Experience working with SIP trunking, SIP headers manipulation, DID provisioning
Demonstrated ability and experience building dashboards for call performance (e.g., Call Volume, ASR, ACD, NER)
Analyzing usage and engagement patterns to optimize user experience
A/B testing audio/video feature changes and interpreting results
Ability to ensure compliance with regulations (HIPAA, GDPR, 911 requirements)
Familiarity with TLS, SRTP, encryption in transit
Conducting threat modeling and voice security audits
Demonstrated ability and experience creating user flows for call setup, conferencing, and contact management
Demonstrated ability and experience working with designers to improve UI/UX in real-time comms apps
Demonstrated ability and experience ensuring accessibility features (e.g., TTY/TDD, captioning)
Demonstrated ability to coordinate with telecom vendors, SIP providers, or CPaaS platforms
Ability to negotiate SLAs and evaluate vendor performance metrics
Ability to prioritize customer feedback and engineering trade-offs
Demonstrated ability and experience working in CI/CD environments with rapid iteration
Demonstrated ability and experience using tools like Jira, Confluence, Git, Figma
Demonstrated ability and experience with SREs to monitor uptime and MTTR
Preferred
Master's Degree
Benefits
Healthcare
Wellness
Inclusion networks
Continued learning and development offerings
Community service days
Traditional insurances
Compensation
Parental leave
Employee assistance program
Paid time off offerings
Company
Zebra Technologies
Zebra Technologies delivers barcode printers, scanners, RFID, and mobile computing solutions for business visibility.
10001+ employees
H1B Sponsorship
Zebra Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (73)
2023 (74)
2022 (124)
2021 (80)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2024-05-22Post Ipo Debt· $500M
2016-09-14Acquired
2014-09-16Post Ipo Debt· $2B
Leadership Team
Bill Burns
Chief Executive Officer
Jenna Stanley
Senior Vice President customer success and services
Recent News
2026-01-20
2026-01-20
Company data provided by crunchbase