Director of Marketing Activation, Operations and Customer Engagement jobs in United States
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Boston Scientific · 16 hours ago

Director of Marketing Activation, Operations and Customer Engagement

Boston Scientific is a leader in medical science, and they are seeking a Director of Marketing Activation, Operations and Customer Engagement. This role involves leading a high-performing team to develop and execute marketing strategies that enhance physician engagement and drive the division's promotional efforts.

Health CareMedicalMedical Device
badNo H1Bnote

Responsibilities

Initiate and build comprehensive promotional plans for medical education programs, including content development, tactical plans and measurement
Lead the division’s overarching advertising, promotional, and digital marketing strategy
Oversee creative development, message architecture, omnichannel planning, and cross‑portfolio campaign execution
Ensure all activation aligns to segmentation, customer‑journey insights, and growth objectives
Direct agency partners across creative, digital, media, and production
Lead digital marketing strategy and execution, including marketing automation, personalization, KPI development, analytics, and emerging technologies such as AI‑enabled content and targeting tools
Drive continuous innovation through testing, measurement, and integration of new capabilities
Develop and refine integrated channel strategies across paid media, social, web, email, and sales‑enablement channels
Lead tradeshow strategy and execution in partnership with customer engagement teams
Oversee key physician relationships, including KOL management and strategic alignment with clinical and marketing needs
Lead execution of physician Advisory Boards (MAB/SAB) and ensure compliance with contracting, documentation, and governance
Manage the team responsible for physician contracting, ensuring compliant processes and timely execution
Partner with Legal, Compliance, Medical Affairs, and Commercial Operations to maintain audit‑ready documentation and alignment
Oversee all regulatory submission workflows and audit readiness
Maintain operational frameworks that ensure advertising and promotional materials meet regulatory and quality standards
Lead development of sales enablement tools, messaging guides, competitive resources, and digital content ecosystems
Ensure alignment with sales leadership to support field needs and strategic priorities

Qualification

Marketing ActivationDigital Marketing StrategyHealthcare Marketing ExperienceIntegrated Marketing CommunicationsTeam DevelopmentAI TechnologiesPromotional CampaignsData ManagementLeadershipInnovationCommunication SkillsCollaboration SkillsProject Management

Required

Bachelor's Degree
Seasoned people leader with track record of recruiting, coaching and developing talent
10+ years of marketing/commercial experience including 5+ years of experience in marketing communications, activation or a similar role
10+ years of experience in healthcare, medical device or pharmaceutical marketing and commercial functions
Possess a clear commercial mindset and an understanding of how to translate commercial objectives to breakthrough promotional campaigns
Strong digital toolkit, with clear understanding of evolving strategies for lead generation, digital engagement, email marketing, data management and AI technologies
Good communicator with proven ability to drive change and influence organizations
Builds trust and can effectively collaborate across Product Marketing, Sales, IT, Corporate Communications, medical education and Legal, Regulatory and Finance
Fearlessly innovates - always looking to bring new ideas, drives innovation, encourages the team to learn fast and creates exceptional customer experiences
Must be able to effectively manage multiple projects, programs, people and drives clarity for the team on prioritization
Ability to engage and influence executive-level leadership
Ability to work in a hybrid setting, on-site a minimum of 3 days per week in Maple Grove, Minnesota

Company

Boston Scientific

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Boston Scientific is a medical technology company that designs and develops medical devices to diagnose and treat a wide range of condition.

Funding

Current Stage
Public Company
Total Funding
$10.02B
2025-02-21Post Ipo Debt· $1.58B
2024-02-22Post Ipo Debt· $2.17B
2022-03-04Post Ipo Debt· $3.28B

Leadership Team

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Michael Mahoney
Chairman, President & CEO
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Daniel J. Brennan
Chief Financial Officer
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Company data provided by crunchbase