Collin College · 4 hours ago
Campus Technology Manager
McKinney, TX
Full-time
Onsite
Mid, Senior Level
$71K/yr - $86K/yr
4+ years expCollin College is seeking a Campus Technology Manager to oversee all aspects of technology at the assigned campus. The role involves managing a team of technology specialists, coordinating technology projects, and providing technical support to ensure efficient operation of classrooms, labs, and events.
Continuing EducationEducationHigher Education
Responsibilities
Manage a team of technology specialists at assigned campus
Schedule technicians to ensure proper support and coverage for classes and events
Oversee and manage assigned team’s documentation of inventory, active directory containers, tickets, and knowledge base articles
Lead district-wide committees for technology initiatives as assigned
Familiar with ITIL framework components to improve efficiency
Effectively screen, interview, and hire for open positions on assigned team
Collaborate with faculty and technology supervisors to ensure proper equipment, software and processes in assigned areas are in optimum condition
Coordinate resources for, as well as provide technical support and services to the college community ensuring all classes, equipment and community events (both on and off Collin College campuses) run efficiently
Maintain regular contact with faculty and staff to monitor level of service provided by assigned technology support team
Properly document all tickets in ticketing system
Act as first point of contact for provost/executive dean regarding technology on assigned campus
Manage projects obtaining to new installations, upgrades, and repairs of computers and audio-visual equipment, which includes obtaining quotes, manage and coordinate installation and services from inception to completion
Remediate security threats reported by the Security Department
Assist students, faculty, staff and vendors with all computer, Internet, wireless access, printing and media issues. Troubleshoot hardware, software and audio-visual problems
Assist with networking, telecommunications, and software/hardware support upon request
Monitor emerging technologies, develop specifications and make recommendations for necessary acquisitions of new equipment
Integrate new technologies into existing structure of classrooms, offices and conference centers
Maintain accurate records on software, hardware, equipment utilization and problems
Maintain familiarity with and ensure compliance with district policies and procedures to ensure copyright laws are not violated
Follow standards, rules, regulations and orders for electrical and mechanical equipment at all times
Perform other duties as assigned
Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values
Qualification
Required
Bachelor's degree from an accredited institution and four (4) years related work experience required
One (1) year of supervisor experience required
Industry-recognized certification in Technology and Media
Knowledge of network topology
Knowledge of college policy and guidelines for technology
Knowledge of software licensing terminology and requirements
Knowledge of Collin College departmental organizations and procedures
Applicable networking and wireless skills
Computer and applicable software skills
Audio-visual skills
Troubleshooting skills
Documentation skills
Interpersonal skills
Customer Service skills
Ability to communicate effectively, both orally and in writing
Ability to maintain professional manner when interacting with faculty, students, staff and outside organizations
Ability to identify and resolve technical issues in a timely manner
Ability to supervise, coach, develop and evaluate personnel
Ability to travel to and between campuses throughout the district to provide technical support and attend meetings
Ability to adhere to and enforce the policies, protocols and guidelines set by the department
Company
Collin College
Collin College is a school in Mckinney.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2.83MKey Investors
Texas Higher Education Coordinating BoardUS Department of Commerce, Economic Development AdministationTexas Workforce Commision
2024-12-16Grant· $0.28M
2024-05-21Grant· $2M
2024-03-07Grant· $0.49M
Leadership Team
Melissa Irby
Chief Financial Officer
Craig Leverette
Vice President of P12 Partnerships and Districtwide Scheduling
Recent News
2025-10-15
The Philadelphia Inquirer
2025-09-25
2025-01-02
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