The Goodwill Excel Center · 3 hours ago
General Manager, Distribution Center
North Outlet, Austin, TX, US
Full-time
Onsite
Director/ExecutiveThe Goodwill Excel Center is seeking a General Manager for their Distribution Center Operations, responsible for leadership and operational performance. This role involves strategic planning and execution to meet organizational goals related to safety, productivity, quality, and customer service.
Higher Education
Responsibilities
Develop and execute supply chain operational plans to support retail, e-commerce, and mission objectives
Oversee donation processing, warehousing, and distribution activities to maximize space, recovery and throughout
Outlet Store Operations: product rotation and flow, merchandising standards, process controls, and customer service
Partnering with transportation and logistics on dock schedules and operations
Forecast staffing needs and manage workloads to meet operational demand
Lead continuous improvement initiatives to increase efficiency and reduce waste with recycling and aftermarket
Analyze operational and financial reports and key performance indicators to guide decisions
Maximize and achieve sales goals for the retail outlet store and support recycling and aftermarket objectives
Ensure compliance with Goodwill policies, safety standards, and regulatory requirements
Establish and maintain operational procedures, controls, and documentation
Lead, coach, and develop managers and team members
Foster a culture of accountability, inclusion, continuous improvement, and mission integration
Support workforce development, training, and career pathway initiatives aligned with Goodwill’s mission
Collaborate closely with retail operations, mission services, transportation, and corporate partners
Address operational issues impacting donors, stores, and internal customers
Represent Goodwill in community or partner engagements as appropriate
Qualification
Required
Bachelor's or Associate's degree in business, Logistics, Supply chain, Operations, Management, or related field preferred
High School Diploma required
Must have a valid Texas Driver's License
Senior leadership experience in supply chain, distribution, logistics, warehousing, or retail operations
Proven experience managing managers, large teams, and complex, multi-function operations
Complex operations with 120k square foot facility with 7 day/multi shift operations in a KPI driven and safe environment
Strong people centered leadership and coaching capabilities
Financial, operational and analytical expertise
Excellent communication, collaboration, and decision-making skills
Demonstrated commitment to safety, compliance, and Goodwill's mission and values
Company
The Goodwill Excel Center
The Goodwill Excel Center-Central Texas, founded in 2014, is the first free public high school in Texas that provides adults ages 18-50 the opportunity to earn their high school diploma, complete an in-demand professional certification, and begin post-secondary education.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase