New York Life Insurance Company · 6 hours ago
Corporate Vice President, Design Program Manager
New York, NY
Full-time
Hybrid
Mid, Senior Level
$140K/yr - $170K/yr
7+ years expNew York Life Insurance Company is seeking an experienced Design Program Manager to join their digital product team. The role involves managing complex programs to enhance the Field Experience value, ensuring alignment across design, product, and engineering to deliver high-quality digital experiences for agents and advisors.
FinanceFinancial ServicesInsurance
Responsibilities
Serve as the primary DPM for the Field Experience value stream, owning program planning, execution, alignment, and reporting for multiple complex products and initiatives
Define and manage design timelines, deliverables, dependencies, and processes in partnership with design leads and cross-functional stakeholders
Maintain tight alignment with product, engineering, research, and partners to ensure work is scoped correctly and delivered predictably
Facilitate program rituals such as planning sessions, design reviews, standups, and risk assessments
Translate ambiguity into clear requirements, milestones, and operational workflows
Keep teams focused and unblocked by proactively managing dependencies and surfacing risks early
Implement systems, tools, and frameworks that improve communication, workflow efficiency, and visibility across Field Experience
Refine and scale processes that support intake, prioritization, and resourcing
Maintain clear documentation, tracking, and reporting that gives leaders confidence and transparency into the work
Act as a central point of coordination for Field Experience work, ensuring all partners have what they need to make informed decisions
Build trust through consistent communication, clarity, and follow-through
Drive alignment around goals, scope, and timelines, and reset expectations when priorities shift
Create space for designers to do their best work by reducing operational overhead and managing cross-team complexity
Identify opportunities to improve ways of working within the Field Experience value stream and across the team broadly
Qualification
Required
Bachelor's degree in a relevant field such as Marketing, Business, Design, Psychology, Computer Science, or other related discipline or equivalent work experience
7+ years of experience in program or project management, with at least 3 years in a design, UX, or creative environment
Deep understanding of the design process and how it fits within product development cycles (Agile/Scrum experience required)
A user-first mindset - passionate about understanding our users' needs, delivering a digital experience they love, and creating value for them
Strong written and verbal communication, facilitation, and organizational skills
Experience in creating operational frameworks and presentations via PowerPoint, keynote, or Figma
Experience creating and establishing operating systems with design and project management tools such as Figma, Jira, Asana, Workfront, or similar
Proven ability to manage multiple projects simultaneously in a fast-paced environment
A passion for design and user experience, even if not a designer by trade
Background in change management or scaling operational systems in design teams
Preferred
Familiarity with research operations or content design practices
Benefits
Leave programs
Adoption assistance
Student loan repayment programs
Company
New York Life Insurance Company
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.
10001+ employees
H1B Sponsorship
New York Life Insurance Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (149)
2024 (99)
2023 (85)
2022 (77)
2021 (48)
2020 (65)
Funding
Current Stage
Late StageLeadership Team
Don Vu
Senior Vice President, Chief Data & Analytics Officer
Deepa Soni
Executive Vice President and Chief Information Officer
Recent News
2026-01-13
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Insurance News in the United States
2025-12-13
Company data provided by crunchbase