Pearce Services · 4 hours ago
Sales Operations Manager
Dallas, TX
Full-time
Onsite
Mid Level
$70K/yr - $120K/yrPearce Services is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. As the Sales Operations Manager, you will drive sales efficiency and revenue performance by managing the CRM platform, analyzing sales data, and collaborating with cross-functional teams to support strategic decision-making.
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Responsibilities
Own and manage the company’s CRM platform, ensuring accurate data, clear visibility, and seamless communication between sales teams and clients
Continuously optimize CRM functionality to improve usability, reporting, and adoption across the sales organization
Define, track, and maintain key sales performance metrics, including win rates, average deal size, sales cycle length, pipeline velocity, and forecast accuracy
Analyze trends and performance data to identify opportunities for process improvement, productivity gains, and revenue growth
Analyze sales pipelines to deliver insights ranging from high-level gap-to-goal reporting to detailed stage-level performance analysis
Partner with IT and Business Intelligence teams to define pipeline reporting requirements and support scalable analytics solutions
Support onboarding and training of new sales team members on CRM tools, processes, and reporting best practices
Collaborate with sales leaders and managers to provide data-driven insights that inform strategic decision-making
Create, edit, and maintain standard and ad-hoc reports; partner with IT on complex reporting needs
Partner closely with Marketing, Finance, Customer Success, Product, and IT to align go-to-market strategies, lead handoff processes, and revenue operations initiatives
Serve as a key liaison between Sales and cross-functional teams to resolve operational issues and support company-wide revenue objectives
Qualification
Required
Bachelor's degree in Business, Sales, Operations, or a related field, or equivalent professional experience
Proven experience in Sales Operations, Revenue Operations, or Sales Analytics roles
Strong proficiency with CRM platforms (e.g., Salesforce, Revenue Cloud) and sales reporting tools
Highly analytical with the ability to translate complex data into clear, actionable insights
Strong communication and collaboration skills, with experience partnering across sales, marketing, finance, and technical teams
Ability to manage multiple priorities in a fast-paced, growth-oriented environment
Benefits
Performance and referral bonuses
Production incentives
Tool/equipment and fuel stipends
Company vehicle
Per diem or other applicable compensation
Comprehensive benefits package including health and life insurance
401k with employer match
Paid time off
Tuition reimbursement
Professional development courses
Medical, dental and vision insurance
Flexible spending accounts
HSA option
Paid vacation
Paid holidays
Company-matching 401(k) Retirement
Life Insurance
Professional development training
Company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment
Company
Pearce Services
Pearce Services is a leading provider of repair, maintenance, engineering, installation and expansion solutions.
Founded in 1998
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-11-04Acquired
Leadership Team
Bret Forster
Executive Board Member
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