Confidential Careers · 1 day ago
Client Service Representative (Entry Level)
Cincinnati, OH
Full-time
Onsite
New Grad, Entry Level
$65K/yr - $65K/yrConfidential company is seeking a Client Services Representative to support customer accounts and enhance the customer experience. The role involves direct communication, problem-solving, and assisting with product and service inquiries.
Human ResourcesRecruiting
Responsibilities
Provide high-quality customer service and client support in a fast-paced environment
Greet and assist customers while delivering a professional customer experience
Answer questions, resolve concerns, and provide solutions based on customer needs
Build strong relationships through customer engagement and communication
Educate customers on products, services, promotions, and account options
Support sales initiatives through consultative communication and service-based selling
Maintain accurate documentation and organized customer information
Work closely with leadership and team members to meet performance goals
Learn company systems, processes, and client service standards through paid training
Qualification
Required
High school diploma or equivalent required
Dependable, coachable, and motivated to grow
Strong communication skills and interpersonal skills
Ability to multitask, stay organized, and work with a team
Professional attitude, positive mindset, and willingness to learn
Comfortable working in a customer-facing role
Preferred
Customer service experience, retail experience, hospitality experience, or restaurant experience is a plus
Interest in client relations, customer support, sales, and business development
Benefits
Employee discount
Flexible schedule
Happy hour
Paid time off
Paid training
Company
Confidential Careers
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Founded in 2024
2-10 employees
Funding
Current Stage
Early StageLeadership Team
E
Edwin Xiao
Chief Revenue Officer
Company data provided by crunchbase