University of South Florida Libraries · 2 hours ago
Traveler Support and Global Programs Wellness Coordinator
Tampa, FL
Full-time
Onsite
Entry Level
$44K/yr - $55K/yr
1+ years expThe University of South Florida Libraries is seeking a Traveler Support and Global Programs Wellness Coordinator to ensure that students, faculty, and staff are well-prepared and supported during their international travel experiences. The role involves providing guidance, resources, and direct support to promote safe global learning experiences and managing incidents related to student health and conduct abroad.
Higher Education
Responsibilities
Coordinates the student international travel registration process, ensuring students register and are informed and supported throughout
Provide pre-departure orientations focused on health, wellness, cultural adjustment, and behavioral expectations
Assist students in accessing international health insurance and wellness resources
Serve as a liaison to students, faculty, and staff regarding safety, health, conduct, and adjustment concerns related to international travel
Maintain relationships with campus and external partners to ensure students receive accurate and timely support abroad
Manages the Pre-Departure Training registration process and actively monitors student progress to ensure timely completion
Provides follow-up communication and support to students who require assistance or reminders to fulfill training requirements
Supervises a student assistant who provides administrative and logistical support for monitoring Pre-Departure Training completion and managing international travel registration processes for students and business travelers
Collaborate with Student Health Services, Counseling Services, and other campus units to support students’ physical and mental well-being abroad
Provide outreach and guidance to students experiencing an array of issues including but not limited to adjustment difficulties, roommate disputes, or health-related concerns while overseas
Support the development and implementation of wellness protocols and conduct guidelines for students abroad
Maintain communication with students and faculty to monitor well-being and provide early intervention when needed
Document and report incidents related to student health, conduct, adjustment challenges or other incidents abroad
Serve as a first responder for incidents abroad, including behavioral issues, health emergencies, or adjustment crises
Serve as a case manager coordinating with university officials, families, and international partners to support students in distress
Assist in managing interventions, referrals, or repatriation efforts when necessary
Maintain records and data related to student incidents and outcomes
Contribute to workshops and training sessions focused on student wellness, cultural adjustment, and behavioral expectations abroad
Develop materials and resources to help students navigate challenges during their international experience
Monitors and tracks completion of required training for both faculty and students participating in international travel, providing guidance and reminders to ensure compliance and readiness
Support additional student-focused initiatives within USF World Global Learning as needed
Qualification
Required
Bachelor's degree
At least one year of related experience
Work experience may not be substituted for the Bachelor's degree requirement for this position
Four years of direct experience for a bachelor's degree as per Degree Equivalency Clause
Compliance with Senate Bill 1310 employment eligibility requirements in the U.S
Preferred
Experience with case management (e.g., coordinating individualized support plans and tracking progress)
Experience resolving interpersonal conflicts and guiding those who need assistance
Student Support and Program Management Experience
Experience with crisis intervention
Benefits
Medical, dental and life insurance plans
Retirement plan options
Employee and dependent tuition programs
Generous leave
Hundreds of employee perks and discounts
Company
University of South Florida Libraries
The University of South Florida Libraries accelerate learning and knowledge production through distinctive collections, information service innovation, and thought leadership.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase