Artiminds · 3 days ago
Manufacturing Application Support Engineer (PFS1 & FDAQ)
Artiminds is a leading aerospace manufacturer seeking a Manufacturing Application Support Engineer to support critical plant-floor execution systems. The role involves providing onsite support for manufacturing applications, troubleshooting production issues, and collaborating with various teams to ensure smooth operations.
Responsibilities
Provide onsite L2/L3 support for PFS1 and FDAQ applications
Support shop-floor manufacturing operations , including off-hours and on-call support
Troubleshoot production issues, perform root cause analysis , and resolve system failures
Support enhancements, bug fixes, and minor development work
Collaborate closely with production operators, engineers, quality teams, and IT
Maintain documentation for incidents, workflows, and RCA reports
Follow change management & deployment processes (ServiceNow/JIRA)
Qualification
Required
Provide onsite L2/L3 support for PFS1 and FDAQ applications
Support shop-floor manufacturing operations, including off-hours and on-call support
Troubleshoot production issues, perform root cause analysis, and resolve system failures
Support enhancements, bug fixes, and minor development work
Collaborate closely with production operators, engineers, quality teams, and IT
Maintain documentation for incidents, workflows, and RCA reports
Follow change management & deployment processes (ServiceNow/JIRA)
ANSI C, SQL, Fortran
DCL Scripting (OpenVMS / VMS environment)
File Editors: EDT or TPU
Forms Management System (FMS)
Oracle RDB / SQL
Oracle SQL
Plus
Library/CMS, Linker, Compiler tools
Strong legacy system troubleshooting is critical
.NET / ASP / ASPX
Web application support
SQL
Debugging and enhancement experience
6
8 years of application support experience
Strong manufacturing or plant-floor background
Excellent analytical, listening, and communication skills
Calm under pressure during production issues
Experience writing RCA documents and support SOPs
Ability to work onsite in a fast-paced production environment
Bachelor's degree in Computer Science, Engineering, IT, or equivalent experience
Preferred
Experience in aerospace, defense, or regulated manufacturing
Understanding of traceability, compliance, and quality systems
Ability to obtain a security clearance (if required)
Company
Artiminds
Artiminds is a versatile powerhouse specializing in Information Technology (IT), Industrial Engineering, Quality Engineering, Artificial Intelligence (AI), Data Analytics, Internet of Things (IoT), and Enterprise Resource Planning (ERP).
H1B Sponsorship
Artiminds has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
Funding
Current Stage
Growth StageCompany data provided by crunchbase