Bridgewater State University · 11 hours ago
Admin Asst I, Registrar's Office
Bridgewater, MA
Part-time
Hybrid
Entry Level
2+ years expBridgewater State University is seeking an Administrative Assistant to provide essential support to students, faculty, and staff in the Registrar's Office. The role involves handling registration processes, transcripts, and enrollment verifications while ensuring excellent customer service and maintaining data integrity.
EducationHigher EducationUniversities
Responsibilities
Answers phone inquiries and provide excellent customer service
Help oversee the registration email shared mailbox to respond to inquiries from students, faculty, and other BSU community members
Troubleshoot student registration issues at New Student/Transfer Orientation
Process program changes submitted by students to update their program of study
Provides customer service for students, faculty and staff; processes registrations, withdrawals, transcript requests, enrollment verifications; serves at the front counter as necessary, etc
Serve as the backup to transcript requests, enrollment verifications, address changes, & name changes
Assist with data integrity clean up related to ongoing and end of term processes
Maintain and update documentation specific to core duties
Scans documents into BDMS for electronic records retention and maintenance
Evaluates office policies, processes and procedures, making suggestions for an improved student experience and providing more automated services
Assists students or directs students to other services provided at Bridgewater State University: Financial Aid, Student Accounts, Academic Achievement Center, Admissions, etc
Experience working in a student services setting
Experience with Banner or similar student information system
Understanding of FERPA Regulations
Qualification
Required
Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management
(B) any equivalent combination of the required experience and the substitutions below: An Associates or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience
Answers phone inquiries and provide excellent customer service
Help oversee the registration email shared mailbox to respond to inquiries from students, faculty, and other BSU community members
Troubleshoot student registration issues at New Student/Transfer Orientation
Process program changes submitted by students to update their program of study
Provides customer service for students, faculty and staff; processes registrations, withdrawals, transcript requests, enrollment verifications; serves at the front counter as necessary, etc
Serve as the backup to transcript requests, enrollment verifications, address changes, & name changes
Assist with data integrity clean up related to ongoing and end of term processes
Maintain and update documentation specific to core duties
Scans documents into BDMS for electronic records retention and maintenance
Evaluates office policies, processes and procedures, making suggestions for an improved student experience and providing more automated services
Assists students or directs students to other services provided at Bridgewater State University: Financial Aid, Student Accounts, Academic Achievement Center, Admissions, etc
Experience working in a student services setting
Experience with Banner or similar student information system
Understanding of FERPA Regulations
Company
Bridgewater State University
Bridgewater State University is a public liberal-arts college located in Bridgewater, Massachusetts.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.33MKey Investors
Massachusetts Life Sciences CenterMassCyberCenter
2024-10-10Grant
2023-10-05Grant· $0.33M
Leadership Team
Dr. Richard Booth
Co-Founder/Alumni member of Men Integrated in Brotherhood
Doug Shropshire
Vice President Finance/CFO
Recent News
2025-11-15
Seattle TechFlash
2025-08-29
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