Barnes & Noble College · 2 hours ago
Assistant Human Resources/Operations Manager
US-MA-CAMBRIDGE
Full-time
Onsite
Mid Level
$24/hr - $30/hr
3+ years expBarnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. They are seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in their bookstore, supporting daily operations and ensuring outstanding customer service.
Retail
Responsibilities
Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members
Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service
Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary
Manage customer and/or employee issues appropriately, timely, and with respect
Assist with hiring and training new employees for the sales floor or other departments
Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store
Assist with processing sales transactions involving cash, credit, or financial aid payments
Qualification
Required
3+ years' experience in a retail setting
Basic reading, writing and accounting skills required
Excellent customer service and communication skills needed
Strong interpersonal, communication, and problem solving skills
Preferred
1+ year supervisory experience preferred or a graduate of the Best Seller Program
High school diploma/GED preferred
Ability to work a flexible schedule including evenings, weekends, and holidays
Familiarity with financial and customer service principles
Benefits
Get paid sooner! Daily Pay earned wage access is available to all store employees
Medical, Dental and Vision Insurance
Life Insurance
Short term and Long Term disability
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Paid Time Off (Vacation, Sick and Flex Days)
Commuter Benefits
Employee Assistance Program
Employee Discount
Company
Barnes & Noble College
Barnes & Noble College, the flagship business of Barnes & Noble Education, acts as more than just a vendor on the 751 campus.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Stark
Chief Operating Officer
Marc Eckhart
Vice President of Strategic Partnerships
Recent News
2026-01-11
MarketScreener
2026-01-06
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