S1 Technology™ · 55 minutes ago
Technical Support Engineer
Lafayette, LA
Full-time
Onsite
Entry, Mid Level
2+ years expS1 Technology is a strategic Managed IT Services & Cybersecurity provider committed to excellence in customer experience and technical expertise. They are seeking a Technical Support Engineer to help end-users leverage technology to improve their work and lives.
Information TechnologySoftware
Responsibilities
Responding to support tickets
Resolving high-level endpoint and networking problems
Qualification
Required
At least 2 years of hands-on experience in service desk, network administration, or a similar role
Proficient in administering Windows and Linux server environments, including but not limited to installation, configuration, maintenance, and troubleshooting
Strong understanding of networking principles and experience managing network infrastructure – switches, routers, firewalls, WiFi, and VLANs
Experience with cloud services (e.g., AWS, Azure, Google Cloud) and managing cloud-based infrastructure and services
Knowledge of virtualization technologies (e.g., VMware, Hyper-V) and containerization (e.g., Docker, Kubernetes)
Familiarity with backup and disaster recovery solutions and best practices
Experience with scripting and automation tools (e.g., PowerShell, Bash)
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
Ability to work independently and as part of a team, managing time effectively across multiple tasks and deadlines
Commitment to continuous learning and staying current with the latest technologies and industry trends
Preferred
Previous experience in a Managed Service Provider (MSP) environment is highly preferred
Company
S1 Technology™
S1 Technology is Louisiana’s fastest-growing MSP, delivering AI-powered, security-first managed IT services for small to mid-sized businesses.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeremy Roth
Chief Executive Officer
Damian H.
Chief Technology Officer/Co-Founder
Company data provided by crunchbase