Alaska Air Transit · 2 days ago
Airline Customer Service
Anchorage, AK
Part-time
Onsite
Entry Level
$20/hr - $25/hr
1+ years expAlaska Air Transit is a small, family-owned air-taxi company seeking a Customer Service Agent for their Merrill Field location in Anchorage. The role involves serving as the main point of contact for customers, assisting with inquiries, managing check-ins, and using a reservation system to schedule passengers and process payments.
AerospaceAir TransportationCustomer Service
Responsibilities
Serve as the main point of contact with our customers
Greet and assist customers, and respond to a variety of customer questions and requests
Learn and Use our reservation system to schedule passengers and process payments
Manage the passenger check-in process, including preparation of baggage and freight for travel
Lift and move up to 50 pounds without assistance, perform light custodial and housekeeping tasks
Communicate complex concepts to customers regarding flight status, pricing, schedules, and weather issues
Qualification
Required
High school or equivalent (Required)
Customer service: 1 year (Required)
Driver's License (Required)
Experience with computers, including word processing and email, is essential for this role
Lift and move up to 50 pounds without assistance
Perform light custodial and housekeeping tasks
Preferred
Administrative: 3 years (Preferred)
Professional, or academic aviation: 1 year (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Opportunities for advancement
Paid time off
Paid training
Vision insurance
Company
Alaska Air Transit
Alaska Air Transit provides on-demand charter service and community-centred scheduled service.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase