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Speakeasy · 2 hours ago

Operations Engineer

New York, NY

Full-time

Hybrid

New Grad, Entry Level

Speakeasy is an operations and intelligence platform for live entertainment-hospitality, optimizing processes across various domains. They are seeking an Operations Engineer to support the founding team with day-to-day operational execution and in-house systems, ensuring efficient resolution of issues and improvement of workflows.

Event ManagementEventsHospitalityMarketing AutomationMobile PaymentsPaymentsSales AutomationSoftwareTicketing

Responsibilities

Support the founding team with day to day operational execution and in-house systems

Manage account level tasks such as reconciliation, configuration changes, and platform setup

Perform light technical implementation and troubleshooting across payment processing tools, analytics, and client integrations

Assist customers with setup, fixes, and ongoing support in a clear, professional, and timely manner

Help document and improve internal workflows, support processes, and operational best practices

Coordinate across product, operations, and customer stakeholders to ensure issues are resolved efficiently

Qualification

Technical dashboardsSaaS toolsWritten communicationDetail-orientedProblem-solving

Required

Highly organized, detail driven, and reliable

Comfortable working in technical dashboards, admin workflows, and SaaS tools

Strong written communication skills and a calm, solutions-oriented approach

Able to learn quickly, follow complex processes, and improve them over time

Comfortable working closely with founders in a fast-pace environment

Benefits

Hybrid, flexible work environment that supports autonomy and accountability

High-growth startup environment where individual contributions drive immediate, visible impact

Competitive compensation and long-term growth opportunities

Opportunities to travel for client onboarding and support, working alongside some of the most exciting live events and hospitality brands in the nation

Company

Speakeasy

The all-in-one operations and intelligence platform powering live entertainment-hospitality

Founded in 2023

New York, New York, USA

11-50 employees

https://spkeasy.com

Funding

Current Stage

Early Stage

Total Funding

$1.4M

2023-12-08Seed· $1.4M

Leadership Team

Alex Manavi

Co-Founder, COO

Jackson Bass

Head of Partnerships

Company data provided by crunchbase