LifeSource, Inc. · 3 days ago
On-Site Telehealth Assistant- Part- Time- PRN
Pensacola, FL
Full-time
Onsite
New Grad, Entry LevelLifeSource, Inc. is a successful, established and growing multi-specialty health services company. They are looking for a customer service focused Telehealth Liaison to facilitate telehealth visits in nursing homes and assisted living communities, ensuring providers can reach patients in need of services.
Health CareMedicalMental HealthNursing and Residential CarePrimary and Urgent Care
Responsibilities
Travel to nursing homes to facilitate Telehealth Sessions and ensure patient visits are completed with the telehealth provider
Round with provider to see scheduled patients and assist with any communication needs between the provider and the patient
Act as a liaison between the facility and other functions in the company to assist with the patient’s needs
Coordinate with the Customer Service Advocate regarding facility and provider needs, as necessary
Communicate with key facility staff members regarding patient updates and needs
Assist with new patient consent paperwork and obtain signatures as needed
Assist providers with check-in and check-out procedures
Provide unbeatable customer service
Establish and maintain good rapport and relationships with providers, patients, and facility staff
Regularly check email and other forms of company communication to ensure patient needs are met
Qualification
Required
High School Diploma or equivalent
Customer service experience
Reliable and dependable
General Knowledge of HIPAA privacy laws
Technology savvy with experience using an iPad
Must be fully vaccinated
Drive to help patients and staff with tact and diplomacy
Ability to communicate clearly and concisely in verbal and written form
Strong communication skills and customer service attitude required
Must be able to frequently communicate with facilities and patients and/or with others about patient or provider requirement, complaints, and common inquiries
Preferred
Experience in an office or medical setting
Certified Nursing Assistant or Certified Medical Assistant, a plus
Experience with electronic health record systems a plus, but not required
Prior health care scheduling or medical related experience a plus, but not required
Benefits
Travel time is compensated.
Compensation is very competitive.
Company
LifeSource, Inc.
LifeSource Mental Health and Primary Care providers offer services in a variety of residential facilities, including nursing homes and assisted living communities.
Founded in 2009
51-200 employees
H1B Sponsorship
LifeSource, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (3)
Funding
Current Stage
Growth StageLeadership Team
Susan Gunderson
Chief Executive Officer, Founder
Julie Kemink
Chief Operations Officer
Recent News
Company data provided by crunchbase