FirstService Residential · 3 hours ago
Administrative Lifestyle Coordinator
Rockwall, TX
Full-time
Onsite
Entry Level
$27.88/hr - $28.85/hr
1+ years expFirstService Residential is focused on enhancing community living experiences, and they are seeking an Onsite Administrator/Lifestyle Coordinator. This role is responsible for administrative tasks and developing engaging lifestyle events that foster community relations and enhance resident involvement.
Property ManagementReal Estate
Responsibilities
Responsible for all aspects of event planning including, but not limited to, the development, implementation and marketing of lifestyle events for the community, all social programs and activities, mailings, managing rsvp’s, and contracting vendors/food trucks, as well as facilitating the set-up and tear-down of events
Coordination and support of lifestyle initiatives
Keep accurate records of expenditures for events and submit all receipts in a timely and organized manner
Maintains order and flow during each event. Mediate any issues as they may arise. Insure work site and event safety
Plan, promote and participate in monthly calendar of activities, classes and ongoing programs that meet the interests of the community residents. Develop and maintain a master calendar for the community’s events
Conduct marketing studies and develop plans to attract additional events and sponsorships, work with General Manager to utilize all marketing resources (i.e. community newsletter, E-news, and social media programming)
Build partnerships with local businesses and organizations to provide opportunities to engage in various community service projects and activities in the local area, including the development of sponsorships
Create invitations, announcements, and postings to market community programs and promote participation
Develops and maintains effective ongoing homeowner relations, implements initiatives, and manages relationships to ensure a high level of service including timely and complete resolution of homeowner concerns, coordinating special services and requests as measured by formal and informal feedback
Listens attentively to questions and comments. Communicates in a professional and composed demeanor under all circumstances
Responds to phone calls and correspondence within 24 hours
Serve as local information resource and reference for homeowners
Displays exceptional ability to analyze and deal with a variety of situations
Uploads all invoices, and receipts, to the petty cash folder or sends to Avid for payment
Manages client relationships to ensure customer satisfaction and a high level of service including timely and complete resolution of homeowner concerns, coordinating special services and requests
Provides administrative support for the property management team
Prepares welcome letter package for mailout, preparation of community email updates, flyer creation etc
Maintain, update and enter homeowner information in computer database daily
Maintains inventory of common area keys, amenity access cards for residents and re-order as necessary
Distributes amenity fobs as needed
Handles reservations. Ensure all reservations have access to the facilities and amenities
Follows safety procedures and maintains a safe work environment
Ability to work flexible hours to include evenings and weekends
Performs other job-related duties as directed
Regular and predictable attendance
Qualification
Required
High School Degree or equivalency required
Strong organizational, marketing, special event planning, and customer service skills are required
Effective interpersonal, writing and oral communication abilities
Ability to work flexible hours to include evenings and weekends
One to two years of experience in an administrative support and/or activity leader function is preferred
Strong working knowledge of customer service principles and practices and the ability to run activities and events
Ability to read, analyze, and interpret technical procedures, regulations or documents with a similar degree of complexity
Strong interpersonal and communication skills are required
Preferred
College Degree preferred
Benefits
Your choice of multiple medical plans
Dental
Vision
Time off benefits
Paid holidays
401k with company match
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Amy Sanchez
President, Central & North Florida Markets
Katie Halfhill
Director of Business Development
Recent News
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