Usermind · 6 hours ago
DIRECTOR, SALES TRAINING & ENABLEMENT
Seattle, WA
Full-time
Hybrid
Director/Executive
$218K/yr - $305K/yr
10+ years expQualtrics is a leader in Experience Management software, serving over 18,000 clients globally. They are seeking a strategic leader to design and scale a global enablement function that empowers sales, customer success, and partner teams to enhance productivity and drive revenue growth.
Business IntelligenceMarketing AutomationSaaSSales AutomationSoftware
Responsibilities
Define and execute a global enablement strategy and roadmap to increase sales productivity and revenue growth; partner with Sales, Product Marketing, and GTM Ops to align priorities and measure impact
Build and scale sales skills and competency programs (foundational through advanced): prospecting, deal management, negotiation, executive engagement; create role-specific competency frameworks (AE, BDR, CSM, SE, Partner)
Establish enablement certification and mastery paths to ensure capability development and career progression across the field
Lead product and value messaging enablement: collaborate with Product Marketing and Solution Strategy to create consistent, customer-centric value narratives and competitive positioning
Drive launch readiness for new solutions with global consistency and local relevance — own go-to-market training for releases
Own program execution and measurement: onboarding, product training, continuous learning; define success metrics, analyze effectiveness, and optimize programs using data-driven insights
Qualification
Required
10+ years of experience in Sales Enablement, GTM Operations, or related leadership roles in SaaS or enterprise software environments
Experience designing role-based competency frameworks, certification programs, and scalable learning initiatives for global field teams
Demonstrated success leading global, distributed teams and partnering with Sales, Product Marketing, and GTM leadership
Strong understanding of sales methodologies, go-to-market motions, and adult learning principles with a bias for data-driven measurement
Clear examples of driving product launch readiness and translating product value into field-ready messaging
Bachelor's degree required
Preferred
Advanced degree preferred
Benefits
Competitive global benefits and compensation, and resources for learning and development.
Hybrid-first model: 2 global on-site days + 1 org-based day (3 days in office), with flexible options and up to 2 weeks work-from-other-location per year.
Access to industry-leading AI and customer experience data to inform enablement and messaging.
Active ERGs (MosaiQ, Q Pride, Q&Able, QSalute, WLD, Green Team) and a culture that values transparency, teamwork, and growth.
Global offices and opportunities to work with diverse teams across regions.
Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus.
Company
Usermind
Usermind's customer experience platform optimizes real-time customer interactions to improve business outcomes.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$60.2MKey Investors
WestRiver GroupNorthgate CapitalMenlo Ventures
2021-07-20Acquired
2021-01-26Series C· $14M
2020-06-04Series Unknown
Recent News
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2026-01-06
2026-01-06
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