Upstate Caring Partners · 1 hour ago
Payroll Operations Specialist
Utica, NY
Full-time
Onsite
New Grad, Entry LevelUpstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. The Payroll Operations Specialist manages employee timesheets and oversees payroll processing while maintaining accurate payroll records and fostering relationships with staff and management.
Non-profit Organization Management
Responsibilities
Execute end-to-end payroll processing, including manual checks, supplemental runs, and adjusting payrolls with a focus on 100% accuracy
Administer UKG Dimensions/Workforce Management (WFM) timesheets. Troubleshoot system errors and collaborate with IT or HR for complex technical resolutions
Develop and maintain collaborative relationships with leadership and staff to ensure predictable results, credibility, and proactive problem-solving
Maintain all required payroll documentation and employee payroll records. Assist in generating reports to analyze labor costs and payroll trends
Work with HR and Benefits for processing eligible forms of payment needed for terminated employees, including final pay calculations and compliance with state-specific termination pay laws
Ensure strict adherence to federal, state, and agency regulations (including FLSA, DOL, and tax laws). Assist in agency audits, payroll query validations, managing pending pay, garnishments, and adjustments
Proactively identify opportunities to automate manual tasks and streamline payroll workflows to enhance efficiency
Serve as the subject matter expert for payroll related inquiries, providing timely and empathetic communication to all employees
Qualification
Required
Associate's degree in Business, Accounting, or related field
Intermediate computer skills required (including proficiency in MS Excel/MS Windows/Adobe Acrobat)
Valid NYS Drivers License (or willingness to obtain)
Preferred
Prior experience in payroll process and customer service is preferred
Experience with UKG (Ultimate Kronos Group) or Cognos Analytics is a plus
Benefits
Comprehensive Health/Dental/Vision
Direct Deposit
Flexible Spending Account (FSA)
Retirement Plan 403(b)
Life Insurance
Voluntary Benefits
Employee Assistance Program (EAP)
Generous PTO Plans (Sick, Vacation and Employee Leave)
Tuition Reimbursement
Service Awards
Employee Appreciation Events
Employee Discounts
Company
Upstate Caring Partners
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Erik Jacobson, Ph.D.
Chief Clinical Officer
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