WorkCare, Inc. · 2 days ago
Program Manager - Onsite Services - Hybrid in the US
Anaheim, CA
Full-time
Hybrid
Mid, Senior Level
$105K/yr - $125K/yrWorkCare, Inc. is seeking a Program Manager – Onsite Services responsible for oversight of select clinic operations and implementation of new sites. The role involves managing onsite clinic staff, client relationships, and supporting business development while ensuring adherence to company policies and procedures.
Health CareMedicalMedical Device
Responsibilities
Oversight / Management of assigned onsite clinics:
Manage onsite clinic staff in accordance with WorkCare's philosophy, policies, and practices
Review and audit clinical documentation
Meet regularly with assigned staff
Provide performance management feedback in real-time, periodically and annually
Review and develop clinic Policy and Procedures in collaboration with onsite clinic operations and Medical Director
Work with WorkCare's Medical Director assigned to client/site on any clinical issues that require escalation
Support/coordinate follow-up activities related to proprietary 24/7 Incident Intervention cases from after-hours
In accordance with coverage provisions within client agreement/contract, actively work with WorkCare HR department to find temporary coverage for absent clinical staff
Client Management of assigned onsite clinics:
Manage client relationship with site level corporate contacts
Provide regular reporting to clients and coordinate client account management activities in collaboration with strategic accounts
Provides reports in accordance with client requirements
Attend and participate in regular onsite operations meetings
Work with billing to ensure invoicing to client is accurate and timely
Subject Matter Expert (SME):
Support other Onsite Program Managers acting as subject matter expert and resource to assist in the management of staff and client
Provide guidance to help manage escalations/issues, making informed decisions and guiding projects
Onsite clinic fill-in as needed:
To the extent possible, perform same or similar duties of absent clinical staff and within applicable state licensure guidelines
Provide additional occupational health duties as assigned
Assisting with onsite implementation(s) and training of assigned onsite clinics as directed by WorkCare Onsite Leadership. This may include:
Implementing new onsite clinic site(s) in accordance with WorkCare's philosophy, policies, and practices
Work with WorkCare HR department to recruit and hire required staff
Ensure staff have proper and current credentialing
Ensure employees have appropriate training and other resources to perform their jobs
Train for and establish an environment of Continuous Quality Improvement
Ensure proper equipment is in place at onsite clinic
Manage vendor partner relationships and accounts if applicable
Support business development for on-site locations:
Assist in developing new sales opportunities by attending local, regional and national conferences and identifies new prospects
Utilizes marketing campaigns, leads, referrals, industry events and proactive research to prospect new clients
Identify new business opportunity venues and provide recommendations
Devises innovative ways to generate sales leads and retain/increase revenue
Performs other additional duties and assumes additional responsibilities as identified by supervisor for the efficient operation of WorkCare
Qualification
Required
Bachelor's degree in nursing or other appropriate clinical specialty (NP, PA)
Graduate of an accredited school of nursing with valid RN, NP, PA license
Current CPR/AED certification
Ability to make independent decisions based on strong professional and clinical judgement in accordance with company policy and procedures
Strong leadership, management presence, interpersonal skills, relationship management and communication skills
Have a positive, collaborative, inclusive team and servant-oriented approach with a desire towards mentoring and developing staff
Must take initiative on issues that arise daily
Must demonstrate civility
Must be able to work under pressure meeting multiple and sometimes competing deadlines
Strong verbal, written and interpersonal communication skills
Must be able to demonstrate the ability of maintaining privacy and confidentiality
Strong critical thinking skills; problem solving, and decision making
Must have the ability to gather data, compile information and prepare reports
Ability to manage multiple priorities, with attention to detail and accuracy
Ability to create and edit written materials
Ability to communicate effectively to a variety of audiences
Skill in organizing resources and establishing priorities
Demonstrate cooperative behavior with employees, colleagues, supervisors and clients
Strong time management, organizational, and follow-through skills
Ability to meet and exceed daily and weekly individual performance goals
Ability to work independently as well as assisting other team members when needed
Requires regular and predictable attendance and punctuality
Must be competent in the Windows operating system environment, Adobe Professional, Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) and learn other software as needed
Preferred
Certified Occupational Health Nurse (COHN) preferred
Certification in CAOHC preferred
DOT Drug and Alcohol Testing certified preferred
Experience working in an infection control program as it related to: Prevention of exposure to infectious diseases; reduction in the transmission of infectious agents; and evaluation of infection control programs preferred
Experience in account management, onsite experience preferred
Experience managing staff remotely
Experience in developing, implementing, and evaluating of policies and procedures relative to infection control
Benefits
Paid time off
Medical, dental, vision, and critical illness insurance
HSA, HRA, and FSA
Life and disability insurance
EAP
401K
Legal and identity theft coverage
Pet insurance
Company
WorkCare, Inc.
WorkCare, Inc., is a U.S-based occupational health, wellness and absence management company.
Founded in 1984
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Maria Pitol
Chief Financial Officer
Allison Khosroshahin, SPHR
Chief Operating Officer
Recent News
2025-07-08
Company data provided by crunchbase