Catch Vibe Voice · 8 hours ago
Customer Support Assistant
Birmingham, AL
Full-time
Onsite
New Grad, Entry Level
$47K/yr - $51K/yrCatch Vibe Voice is a forward-thinking company focused on building strong client relationships and delivering tailored solutions. They are seeking a detail-oriented and customer-focused Customer Support Assistant to ensure clients receive timely and professional support while contributing to a positive customer journey.
Management Consulting
Responsibilities
Serve as a primary point of contact for customer inquiries via phone, email, or internal systems
Provide clear, professional, and solution-focused responses to customer needs
Maintain accurate records of customer interactions and resolutions
Collaborate with internal teams to ensure efficient issue resolution
Follow company procedures to ensure consistent and high-quality service
Assist with administrative and support tasks related to customer operations
Qualification
Required
Strong verbal and written communication skills
Professional demeanor with a customer-first mindset
Ability to manage multiple tasks while maintaining attention to detail
Basic computer proficiency and ability to learn internal systems
Strong problem-solving and organizational skills
Reliability and a proactive approach to daily responsibilities
Benefits
Growth opportunities within a supportive and expanding company
Skill development through hands-on experience and internal training
Stable, full-time position with consistent schedule
Collaborative and professional work environment
Company
Catch Vibe Voice
t Catch Vibe Voice, we’re not your typical call center.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase