Rothy's · 1 day ago
Part-Time Retail Ambassador - Valley Fair
Santa Clara, CA
Part-time
Onsite
Entry Level
$18.20/hr - $19/hr
1+ years expRothy's is a company focused on sustainability and creating wardrobe staples from recycled materials. They are seeking a Part-Time Retail Ambassador to provide exceptional customer experiences and support the retail team in operational duties at their Valley Fair store.
E-CommerceFashionShoesWaste Management
Responsibilities
Provide an unparalleled customer experience for every Rothy’s customer
Own all day-to-day customer interactions—in our physical store and across all touch points of the brand—in person, over the phone and online
Support Retail Manager and Assistant Manager in all operational duties
Develop and maintain expert-level understanding of our products and processes including our tools and systems
Elevate customer feedback and identify and escalate opportunities for improvement
Create loyalty by connecting customers with our brand and our community
Qualification
Required
1-3 years of retail or customer-oriented experience preferred
Excellent people skills—you are approachable, engaging and friendly
Fastidious attention to detail and an enthusiasm to maintain our brand aesthetic in a physical space
Ability to foster connections with our customers both in our store and within our community
Actively contribute towards meeting and exceeding the team's sales goals
Availability to work weekends, evenings and holidays, minimum 16 hours a week and will help to ensure the store maintains established Hours of Operation to meet customer expectations
Ability to work on your feet up to 8 hours a day in a busy store environment; ability to lift up to 25 pounds
Passionate about our brand story and product
Unflappable. Has the ability to quickly problem solve for all potential customers
Self-motivated with a desire to go above and beyond to establish Rothy's as a leader in customer experience
18 years of age or older
Benefits
Wellness and Commuter Programs
PTO and Wellbeing Time
Employee Discount Program
Company
Rothy's
Rothy’s is a global lifestyle brand transforming sustainable materials into timeless shoes, handbags and accessories.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$519MKey Investors
AlpargatasGoldman Sachs Investment PartnersLightspeed Venture Partners
2021-12-20Corporate Round· $475M
2018-12-18Secondary Market· $35M
2017-08-08Series A· $7M
Leadership Team
Stephen Hawthornthwaite
Co-Founder | Chairman, Board of Directors
Dayna Quanbeck
Board Member
Recent News
2025-12-20
Business Insider
2025-08-29
Company data provided by crunchbase