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Velocity Work · 18 hours ago

Client Services Associate

Denver, CO

Full-time

Hybrid

New Grad, Entry Level

$65K/yr - $65K/yr

Velocity Work is seeking a Client Services Associate to join their team and provide exceptional support for law firm owners during strategic planning retreats. This role involves managing logistics, facilitating communication, and ensuring a seamless experience for clients throughout the planning process.

Professional Training & Coaching

Responsibilities

Be present (in-person in Denver) for quarterly and annual strategic planning retreats

Support the lead facilitator with real-time notes, presentation adjustments, and data retrieval

Manage all retreat logistics: materials, technology setup, client accommodations, meal coordination

Anticipate needs and solve problems before they become visible to the client

Execute immediate follow-up tasks while details are fresh

Audit and maintain membership calendars monthly to ensure accuracy

Draft and send client communications: event details, reminders, accommodations, follow-ups

Coordinate scheduling for group calls, coaching sessions, and live events (invites, Zoom links, confirmations)

Support setup and logistics for all quarterly and monthly client touch points

Maintain client data trackers and ensure information is current and accessible

Qualification

Client communicationLogistics managementAttention to detailData trackingPresentation skillsProactive communicationFast learnerProfessionalismCalm under pressure

Required

Exceptional attention to detail and organizational skills

Ability to stay calm and execute under pressure

Proactive communicator who closes loops without being asked

Fast learner who can absorb complex client histories and business contexts

Comfortable being in high-stakes client meetings and maintaining professionalism

Physical ability to be on your feet and present for full-day sessions

Based in Denver, Colorado

Benefits

Healthcare stipend

Paid time off

Company

Velocity Work

Our clients don’t just grow revenue - they build healthier, stronger firms that give them more freedom and fulfillment.

Founded in 2018

Denver, US

2-10 employees

https://velocitywork.com

Funding

Current Stage

Early Stage

Leadership Team

Melissa S.

Founder

Company data provided by crunchbase