Metropolitan Veterinary Associates · 1 month ago
Client Service Representative - Part Time
Plymouth Meeting,PA,US
Full-time, Part-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrHickory Veterinary & Specialty Hospital is seeking Client Service Representatives to be the welcoming face of their emergency and specialty hospital. The role involves providing exceptional care and support to clients and their pets, ensuring a positive experience from check-in to check-out.
Health CareMedicalPetVeterinary
Responsibilities
Welcome clients and patients warmly, providing a positive first impression
Answer phones, respond to emails, and schedule appointments efficiently
Assist with check-ins and check-outs for emergency, specialty, and general practice services
Guide clients through treatment plans, billing, and discharge instructions
Maintain accurate patient records and ensure all client information is up-to-date
Collaborate closely with doctors, technicians, and fellow CSRs to keep hospital operations running smoothly
Provide clear, compassionate communication — especially in emergency or emotional situations
Help manage a clean, organized, and welcoming front desk area
Qualification
Required
Experienced in customer service (veterinary, medical, pet care, or hospitality preferred)
Comfortable multitasking in a busy, high-energy environment
Skilled in communication and conflict resolution
Compassionate, empathetic, and team-oriented
Excited to learn and grow within a supportive hospital setting
Benefits
401(k) with employer match
Company
Metropolitan Veterinary Associates
Metropolitan Veterinary Associates offers pet medical care services.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageRecent News
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