Vail Resorts · 17 hours ago
Entry: FOH - Host - Ltd Tips
Moran, WY
Full-time
Onsite
New Grad, Entry Level
$17.75/hr - $17.75/hrVail Resorts is a company that offers opportunities to work and play in the mountains, providing a unique experience for employees. The role of a Host involves greeting guests, managing restaurant flow, and ensuring guest satisfaction while adhering to company standards and policies.
LeisureTravel
Responsibilities
Ensure all company policies, procedures, service standards and assigned duties are performed correctly and efficiently
Maintain a positive and professional rapport with all staff and guests
Be familiar and comply with Brand Standards and NPS Standards
Become knowledgeable of all Food and Beverage items available
Become knowledgeable of general information on GTLC operations and National Park
Greet guests by offering them a warm, heartfelt welcome, maintaining eye-contact and smiling when interacting with guests
Attend pre-shift meetings; make notes of items being served as the specials and of any other information conveyed
Give every guest a fond farewell, thanking them for their business and inviting them to come back and see us again
Take reservations in person or on the phone, inputting them in Open Table as available
Add names and room numbers for walk in guests if applicable
Request additional information when taking reservations like special occasions, allergies and special requests
Work with Managers to assign sections, develop a floor plan and plan for big groups ahead of time
Check the voicemail frequently
Confirm reservations day off and manage reservations to maximize seating capacity respecting turn times and maximum settings
Ensure prompt seating with anticipation and compliance of all guests’ needs
Engage guest in conversation when walking them to the table
Assist in the set up and clean up of tables
Responsible for the cleanliness of the restaurant maintaining a clean and organized work area specially in at the Host Stand
Responsible for the state, accuracy and amount of menus, wine lists and kids menus. Requesting more to be printed as needed
Responsible for maintaining all host stand equipment in operational order and report all concerns to the Maintenance or IT Dept
Assist in the opening and closing procedures of the Restaurant
Complete all assigned pre-shift side duties and post-shift side duties
Qualification
Required
Excellent people and communication skills
Able to work long hours and varied shifts
Minimum Age: At least 14 years of age
Preferred
Previous Food and Beverage Experience
Benefits
FREE Dormitory Housing (including linens and all utilities) or Full Hook-Up RV Sites
FREE Wi-Fi
FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living in one of the most picturesque national parks!
FREE Recreation Program and complimentary use of Rec Halls, Employee Gyms (Climbing Wall at JLL) and watersports equipment.
40% retail discounts plus online ProDeals
20% grocery and restaurant discounts
$112/week Meal Plan covers 3 meals/day in the employee cafeteria (mandatory for dorm residents, optional for RVers, FREE for Salary roles)
Paid SICK time
Paid PTO after 500 hrs.
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Company
Vail Resorts
Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia.
Founded in 1992
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Angela Korch
Chief Financial Officer
Recent News
2024-03-08
2024-02-17
Canada NewsWire
2024-02-06
Company data provided by crunchbase