Virginia Employment Commission · 1 day ago
Hearing Officer Senior
VA
Full-time
Hybrid
Senior Level
$55K/yr - $75K/yrVirginia Employment Commission is a state agency dedicated to providing employment services and support. The Hearing Officer Senior will render determinations regarding claimant eligibility for unemployment benefits and ensure compliance with applicable laws and regulations while providing oversight and support to staff.
Human Resources
No H1B
U.S. Citizen Only
Responsibilities
As a certified Hearing Officer, render monetary and non-monetary determinations concerning claimant’s eligibility or qualification for unemployment benefits based on findings of facts from claimants and employers and application of law and regulations
Review assigned cases and case documentation; respond to inquiries; schedule required hearings promptly; conduct fact-finding interviews with claimants and employers; document statements and hearing process; and prepare and release monetary and non-monetary determinations concerning claimant’s eligibility or qualification for UI benefits
Ensure related actions comply with applicable laws and regulations, including DOL standards related to first pay timeliness and quality
Serve as technical resource; provide oversight, training, mentoring and support to staff; coordinate the work flow; participate in the hiring process; ensure business needs are met; and report issues to the Adjudication Manager
Qualification
Required
Comprehensive knowledge of the claims taking process, and related rules and regulations governing eligibility
Strong interpersonal, decision making, customer service skills, and computer
Demonstrated ability to obtain and evaluate evidence and render eligibility determinations within tight deadlines; ensure administrative and programmatic requirements are performed; interact effectively with management, technical and non-technical staff, employers, claimants, and the general public; conduct research; collect and analyze data; contribute to a team environment; and communicate effectively orally and in writing
Preferred
Experience in unemployment compensation programs which provide knowledge of the UI law and regulations (e.g. Virginia Unemployment Compensation Act)
Supervisory experience
Demonstrated flexibility and reasonable learning capacity for variance in work assignments
Company
Virginia Employment Commission
To provide temporary financial support to eligible workers under the law, helping to ensure economic stability for Virginia.
Founded in 1915
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dave Portner
Chief Information Officer
George G.
Safety/security/ COOP coordinator
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