Tom Thumb Supermarket · 8 hours ago
Dairy Manager
Wylie, TX
Full-time
Onsite
Mid LevelTom Thumb Supermarket is a retail grocery chain, and they are seeking a Dairy Manager to oversee the dairy department operations. The role involves maintaining customer service standards, managing inventory, and ensuring compliance with safety and sanitation regulations.
Consumer GoodsE-CommerceFood and BeverageRetail
Responsibilities
Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service
Assists customers by making product suggestions
Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements and one-on-one customer interaction
Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to Store Director as needed
Rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department
Implements effective promotional and seasonal displays
Ensures that merchandise is correctly priced and displayed and that shelves are clean and properly maintained
May be asked to assist in other areas of the Grocery Department
Ability to follow and maintain department standards and requirements
Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook
Responsible for insuring proper code dating for all products within the department are being enforced
May assist with physical inventory taken every 6 months
Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product
Supervises the processing of all reclamation as well as maintains orderly and in stock conditions in back room and all Dairy Department areas
Controls shrink and cost
Implements correct product preparation techniques. Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters and Sterilox machine
Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records
Accurately completes, maintains and monitors daily log sheet, sales and labor and other required paperwork and logs
Ensures that proper temperature levels for product are maintained. Complies with retail labeling laws, federal and state regulations, Company and code dating policies
Complies with all workplace safety rules and regulations
Ensures safety, cleanliness and sanitation of work area, cooler, equipment and display area, including code date compliance as required
Implements emergency procedures in the event of equipment and computer software malfunctions
Operates computer software and electronic ordering devices to order product
Complies with and ensures compliance with company grooming standards and dress code
Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity
Other necessary and required duties
Qualification
Required
Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service
Assists customers by making product suggestions
Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements and one-on-one customer interaction
Answers and responds to incoming calls appropriately
Receives and appropriately resolves customer complaints and reports to Store Director as needed
Rotates and discards outdated or spoiled product
Ensures cleanliness of work area and department
Implements effective promotional and seasonal displays
Ensures that merchandise is correctly priced and displayed and that shelves are clean and properly maintained
May be asked to assist in other areas of the Grocery Department
Ability to follow and maintain department standards and requirements
Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook
Responsible for insuring proper code dating for all products within the department are being enforced
May assist with physical inventory taken every 6 months
Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives
Stocks and rotates product
Supervises the processing of all reclamation as well as maintains orderly and in stock conditions in back room and all Dairy Department areas
Controls shrink and cost
Implements correct product preparation techniques
Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters and Sterilox machine
Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product
Adheres to product temperature and storage guidelines and follows proper packaging techniques
Processes administrative paperwork and maintains accurate department records
Accurately completes, maintains and monitors daily log sheet, sales and labor and other required paperwork and logs
Ensures that proper temperature levels for product are maintained
Complies with retail labeling laws, federal and state regulations, Company and code dating policies
Complies with all workplace safety rules and regulations
Ensures safety, cleanliness and sanitation of work area, cooler, equipment and display area, including code date compliance as required
Implements emergency procedures in the event of equipment and computer software malfunctions
Operates computer software and electronic ordering devices to order product
Complies with and ensures compliance with company grooming standards and dress code
Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity
Requires strong communication and interpersonal skills and the ability to maintain professional demeanor in regards to customers and co-workers
Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 50 lbs
Bends, stoops and reaches frequently
Pushes and pulls fully loaded hand trucks and pallet jacks
Performs repetitious arm movement to prepare, package and display products
Manual dexterity and good eye-hand coordination are necessary
Ability to stand for long periods of time
Mental alertness is necessary to ensure safe and accurate completion of work activities
Requires knowledge of basic mathematics and weights and measures
Must have knowledge of product variety, standards, perishability, product handling, sanitation, labeling and department policies and procedures
Operates telephone, pallet jack, hand truck, knives, scissors, safety cutters and Sterilox machine
Utilizes cleaning supplies and equipment
Operates computer software and electronic ordering devices to order product
May be required to work nights, weekends and holidays
Scheduled hours will vary
Good attendance is required
Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties
Company
Tom Thumb Supermarket
Tom Thumb | DFWs Grocer Since 1948 At Tom Thumb, we’re proud to be a trusted part of the Lone Star State for over 75 years.
Founded in 1948
10001+ employees
Funding
Current Stage
Late StageLeadership Team
B
Bob Cullum
Founder
J
J.R. Bost
Founder
Recent News
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2025-08-06
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