Twilio · 4 hours ago
Cloud Software Engineer
United States
Full-time
Remote
Entry, Mid Level
2+ years expTwilio is a company focused on shaping the future of communications and empowering developers worldwide. The Cloud Software Engineer will help the Edge Services team by designing, implementing, and maintaining scalable cloud infrastructure, ensuring high availability and performance for Twilio's microservices.
Enterprise SoftwareMessagingMobile AppsSMSSoftware
Responsibilities
Design, implement, and maintain scalable, high-availability cloud infrastructure for Twilio’s microservices
Operate and maintain highly available services handling billions of weekly requests
Manage Infrastructure as Code (IaC) using tools like Terraform, ensuring operational best practices
Build and optimize CI/CD pipelines to support continuous integration and deployment
Monitor, troubleshoot, and ensure uptime of services through on-call rotations and incident response
Collaborate with cross-functional teams in agile ceremonies to drive technical excellence
Continuously improve cloud-based services, focusing on reliability, performance, and scalability
Research and improve the design and implementation of Twilio’s API infrastructure regularly
Qualification
Required
2+ years of experience in cloud or DevOps engineering, with proficiency in one or more programming languages, preferably Python or Java
Experience in architecting AWS cloud-based solutions, leveraging AWS services such as CloudFront, Lambda, S3, etc
Experience in any infrastructure as code using tools like Terraform
Familiarity with building and managing CI/CD pipelines (e.g., Buildkite), optimizing deployments, and maintaining high reliability through SLOs
Exposure to SLO tracking tools such as Datadog, and log management solutions like AWS CloudWatch, Athena, Grafana
Hands-on experience with making changes in production systems for cloud-native database solutions and data pipelines
Ability to collaborate effectively within an agile, fast-paced team, understanding the full software development lifecycle
Strong decision-making skills, balancing between the pros and cons of various cloud technologies, with a focus on making practical, scalable choices
Preferred
Previous exposure to service-oriented architectures, microservices, or REST APIs is highly preferred
Experience in Security such as WAF management, threat assessment
Experience building self service platform tools to improve developer experience and improve launch speed for internal teams
Proficient in Terraform
Benefits
Competitive pay
Generous time off
Ample parental and wellness leave
Healthcare
A retirement savings program
And much more
Company
Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
5001-10000 employees
H1B Sponsorship
Twilio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (215)
2024 (168)
2023 (209)
2022 (369)
2021 (264)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$614.42MKey Investors
Founders Circle CapitalBessemer Venture PartnersUnion Square Ventures
2021-07-28Post Ipo Equity· $378.22M
2017-03-08Post Ipo Equity
2016-08-01Post Ipo Equity
Leadership Team
Khozema Shipchandler
Chief Executive Officer
Aidan Viggiano
Chief Financial Officer
Recent News
2026-01-22
2026-01-21
Company data provided by crunchbase