MemorialCare · 2 hours ago
Program Manager
MemorialCare is a nonprofit integrated health system committed to providing high-quality healthcare. The Program Manager will oversee a portfolio of projects, ensuring alignment with strategic goals, managing stakeholder relationships, and facilitating project execution and governance.
ChildrenHealth CareHospitalMedicalNon Profit
Responsibilities
Directly manages a project portfolio/program and leads the strategic planning, review and governance of initiatives associated with it to ensure understanding of business issues, current needs, problems, expected outcomes, and overall project success
Oversees smaller projects being managed by Project Managers that are within the program and develops key performance indicators and provides visibility into the program roadmap including, intended direction, interdependencies, milestones, and benefits & risks
Manages all phases of assigned projects including initiation, definition and planning, execution, monitoring, cost control, and project close out
Assists all stakeholders in making sure overall Program needs and objectives are understood and executed as projects evolve through the lifecycle. Where necessary, applies assertiveness to ensure that the projects move along and that decisions are made in a timely manner
Directs or participates in project related evaluation, selection, implementation, benefits realization, and re-engineering of processes in the use of advanced information technology. Performs project reviews and document lessons learned
Undertakes assignments as required to react quickly and positively to new or emergent situations
Develops project strategies, defines project schedules, manages resources and equipment, creates plans and reports, develops project budgets and oversees expenditures/procurement
Monitors and reports on progress against established project milestones related to working hours, plans, risk/issues and expenditures, while analyzing for opportunities and areas for improvement
Communicates effectively the feasibility of requested deliverables and timelines to internal business and project stakeholders. Ensures proper communication on assigned tasks and holds responsibility for aligning expectations to clearly define requirements
Facilitates project meetings; documents and follows-up on actions and decisions. Records and distributes meeting minutes within a timely manner
Ensures that both client and IS teams’ needs are met as projects evolve, monitors project progress, handles issues that arise, and communicates regularly on project developments to relevant participants in efforts to maintain overall visibility
Mentors other members of the IS project management team and subject matter experts on established best practices and standard work by reviewing detailed predetermined set of tools and providing guidance as required
Manages senior level operation customers’ expectations and ongoing relationships
Ensures that all technologies in use are compatible, consistent, optimally configured, and in compliance with established architectural and technical standards
Coordinates the resource requirements necessary for the initiative working with Resource Managers
Qualification
Required
Minimum 7 years project management or relevant experience required
Minimum 5 years system analyst or equivalent business experience
Minimum 5 years leadership/management experience
Experienced in managing enterprise project portfolios, programs, and projects, including the management of the portfolio budget and the ability to interact with all staff levels of the organization
Demonstrated overall knowledge of the healthcare business environment, including Medical Groups, IPAs, and Health Plans for Managed Care business workflows including Hospital workflow
Experienced working in a fast-paced environment with minimal supervision and managing multiple priorities
Proven excellent leadership and relationship management skills, as well as the ability to manage and motivate direct and indirect reports
Experienced working in a team-oriented, collaborative environment
Demonstrated understanding of key areas of the healthcare business
Demonstrated high energy levels and tolerance of tight deadlines, time pressures, and ambiguity
Proven knowledge of PCs, collaborative computing tools, re-engineering and process improvement techniques, information management in healthcare, systems integration and basic project finance regulations
Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines
Proven ability to prepare and interpret flowcharts, schedules, and step-by-step action plans
Demonstrated proficiency with the Microsoft Suite Products required
Demonstrated analytical, creative thinking, and problem-solving skills
Proven superior oral and written communication and presentation skills; able to interact with individuals across all departments
Bachelor's degree or equivalent combination of education and relevant experience required
Project Management Professional (PMP) or equivalent PMI recognized certification required
Preferred
Master's degree preferred
Benefits
High quality health insurance plan options
Shift differentials
Extra shift incentives
Bonus opportunities
Company
MemorialCare
MemorialCare is a healthcare firm that provides joint replacement, blood donation, sports medicine, primary, and surgical care services.
Funding
Current Stage
Late StageLeadership Team
Recent News
Morningstar.com
2026-01-03
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