Twilio · 8 hours ago
Senior Presales Engineer, Product Specialist
United States
Full-time
Remote
Mid, Senior Level
3+ years expTwilio is a company that shapes the future of communications by delivering innovative solutions to businesses and empowering developers. The Senior Presales Engineer, Product Specialist role involves consulting on complex multi-product opportunities, designing solutions, and collaborating with various teams to influence product strategy.
Enterprise SoftwareMessagingMobile AppsSMSSoftware
Responsibilities
Develop your expertise of the Twilio platform, use cases and buyer personas, while staying current on CDP, AI, and customer data trends
Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win, in partnership with core sales, core SE, and Enterprise Strategist teams
Design creative solutions across customer data flows, AI decisioning, and end-to-end customer journey design
Teach cross-functional teams on product specific knowledge, enablement, strategy, and solutions / use cases (Sales, Presales, Marketing, Enablement, CS, Product, etc.)
Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy via GTM interlock and PDLC processes
Provide proactive feedback to improve our Specialist Sales Org and the multi-product GTM motion
Qualification
Required
Demonstrated ability to lead complex solutions sales cycles, including creative solution scoping, design, and validation
Comfortable with customer/stakeholder collaboration and influencing skills in both Spanish and English language
3+ years of progressive presales experience, including complex solution architecture
Demonstrated expertise in CDP and/or martech related platforms - including data engineering, data modeling, and/or cloud data warehouse
Track record of strong verbal and written communication skills, and influencing deal strategy with compelling storytelling
Experience selling and designing solutions across multiple product areas within a CDP or Martech-related platform
Confidence influencing and engaging with a highly skilled and experienced audiences
Preferred
Experience working in an overlay or specialist presales capacity
Experience collaborating with product on strategy, positioning, and roadmap
Business proficiency in working/speaking in Portuguese
Benefits
Competitive pay
Generous time off
Ample parental and wellness leave
Healthcare
A retirement savings program
Company
Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
5001-10000 employees
H1B Sponsorship
Twilio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (215)
2024 (168)
2023 (209)
2022 (369)
2021 (264)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$614.42MKey Investors
Founders Circle CapitalBessemer Venture PartnersUnion Square Ventures
2021-07-28Post Ipo Equity· $378.22M
2017-03-08Post Ipo Equity
2016-08-01Post Ipo Equity
Leadership Team
Khozema Shipchandler
Chief Executive Officer
Aidan Viggiano
Chief Financial Officer
Recent News
2026-01-22
2026-01-21
Company data provided by crunchbase