Knowledge Services · 13 hours ago
Eligibility Specialist - Case Manager
Elkhart, IN, US
Full-time
Onsite
Entry Level
$18/hr - $18/hr
2+ years expKnowledge Services is a certified woman-owned professional services organization headquartered in Indianapolis, IN. They are seeking an Eligibility Specialist to assist in the processing of applications for public assistance programs in Indiana, including TANF, SNAP, and Medicaid.
Cloud ManagementConsultingHuman ResourcesInformation ServicesInformation TechnologyService IndustrySoftware
Responsibilities
Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients
Verify all information is gathered accurately and meets state policies
Obtain release forms and medical records as needed
Verify income, assets, and other financial / legal documents
Review regulations and program requirements with clients
Utilize automated program to determine eligibility of state assistance programs
Data entry into state database
Respond to all inquiries in a timely manner via phone or email
Qualification
Required
High School Diploma or GED required
Highly organized and analytical team player
Strong written and verbal skills
Solid computer skills, Microsoft Office proficiency
Basic math skills
Case management skills
Independent worker who is a self-starter that is reliable and dependable
Strong customer service background with a professional demeanor
2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs
Preferred
Bachelor or Associate degree in Counseling or Social Services
Previous Case Manager experience is a plus
Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply
Benefits
Paid time off
Benefits
Company
Knowledge Services
Knowledge Services is a certified woman-owned business enterprise (WBE) that is reshaping how public and private organizations work together to better serve our nation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Fred Brittain
Vice President of Information Security
Company data provided by crunchbase