Gourmet Foods International · 8 hours ago
Customer Service/Inside Sales
Gourmet Foods International is a company that offers a unique customer experience while managing sales activities in assigned accounts. The role involves assisting sales representatives, handling customer inquiries, and managing communications across various departments.
EventsFood and BeverageOnline Portals
Responsibilities
Keying and verifying sales orders- Retail and Food Service
Answer telephone calls, direct calls to the appropriate contact, or assist with incoming sales calls
Greet Customers and handle inquiries/ order pickups as needed
Communications and paperwork for retail accounts and other departments, including purchasing, distribution, customer service, and accounts receivable
Identify and resolve customer concerns
Assist customers and sales reps with basic needs
Assist account managers with collections and credit issues
Qualification
Required
Strong interpersonal and communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong computer proficiency, particularly in Microsoft Office (Excel, Outlook, Word)
High attention to detail and accuracy
Associate's Degree
2–3 years of customer service or sales support experience
Preferred
College degree preferred but not required
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
Accident Insurance
401(k) plan with matching contributions
Profit Sharing
Competitive Salaries
Flexible Paid Time Off (PTO)
Paid Holidays
Free College Tuition
Paid parental leave
Professional Development Programs
Opportunities to grow within the Company
Employee Discounts
Referral Bonus
Company
Gourmet Foods International
Gourmet Foods International is a cheese and gourmet food distribution company.
Funding
Current Stage
Late StageRecent News
2025-06-26
2023-12-23
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