Technical Support Specialist jobs in United States
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Key Resource Group · 1 day ago

Technical Support Specialist

Key Resource Group is a well-funded and growing Amazon subsidiary involved in the autonomous vehicle industry. The role provides corporate support for field operators and involves monitoring vehicle operations, responding to critical mission needs, and assisting with testing and data collection.

Staffing & Recruiting
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Growth Opportunities
Hiring Manager
Kyle Cravens
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Responsibilities

Effectively monitor autonomous vehicle operations
Respond to and manage critical mission needs
Assist the fleet of vehicles by providing remote guidance in complex situations
Assist with testing and data collection
Work closely with SW, QA and UX to improve the TeleOps Interface
Willingness to work flexible shift hours

Qualification

Autonomous vehicle operationsData analysisWindows 10 OSSoftware/QA testingBasic QA testingVideo gaming experienceCross-functional teamworkProblem solvingWritten communicationVerbal communicationPositive attitudeGrowth mindset

Required

Excellent driving history and no criminal history
2+ years of experience working in operations or a fast-paced environment
Experience working in a cross-functional team
Excellent computer skills and problem solving ability
Excellent written and verbal communication
Positive attitude with a growth mindset

Preferred

Experience with working in the autonomous vehicle industry
Efficient with working on the Windows 10 OS
Bachelor degree in STEM, Analytics, or related fields
Basic knowledge of Windows, Linux, Software/QA testing
Basic understanding of data analysis to help build out and analyze metrics
Basic QA testing experience
Experience playing video games

Benefits

Pre-tax commuter benefits
Employer Subsidized healthcare benefits
Flexible Spending Account for healthcare-related costs
Employer covers all costs for short and long term disability and life insurance
401k package

Company

Key Resource Group

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Key Resource Group is a Technical Staffing firm built upon 2 decades of experience.

Funding

Current Stage
Early Stage
Company data provided by crunchbase