Key Resource Group · 1 day ago
Technical Support Specialist
Key Resource Group is a well-funded and growing Amazon subsidiary involved in the autonomous vehicle industry. The role provides corporate support for field operators and involves monitoring vehicle operations, responding to critical mission needs, and assisting with testing and data collection.
Responsibilities
Effectively monitor autonomous vehicle operations
Respond to and manage critical mission needs
Assist the fleet of vehicles by providing remote guidance in complex situations
Assist with testing and data collection
Work closely with SW, QA and UX to improve the TeleOps Interface
Willingness to work flexible shift hours
Qualification
Required
Excellent driving history and no criminal history
2+ years of experience working in operations or a fast-paced environment
Experience working in a cross-functional team
Excellent computer skills and problem solving ability
Excellent written and verbal communication
Positive attitude with a growth mindset
Preferred
Experience with working in the autonomous vehicle industry
Efficient with working on the Windows 10 OS
Bachelor degree in STEM, Analytics, or related fields
Basic knowledge of Windows, Linux, Software/QA testing
Basic understanding of data analysis to help build out and analyze metrics
Basic QA testing experience
Experience playing video games
Benefits
Pre-tax commuter benefits
Employer Subsidized healthcare benefits
Flexible Spending Account for healthcare-related costs
Employer covers all costs for short and long term disability and life insurance
401k package
Company
Key Resource Group
Key Resource Group is a Technical Staffing firm built upon 2 decades of experience.
Funding
Current Stage
Early StageCompany data provided by crunchbase