IT SERVICES SPECIALIST jobs in United States
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Glynn County Board of Commissioners · 13 hours ago

IT SERVICES SPECIALIST

Glynn County Board of Commissioners is seeking an IT Services Specialist to perform specialized duties in the installation, configuration, troubleshooting, and support of hardware, software, and network systems. The role includes providing frontline support to end-users and ensuring the efficient operation of IT services within the county.

ConstructionEducationGovernmentInfrastructureNon Profit

Responsibilities

Installs and configures PCs, network systems, phones, peripherals, and software; sets up user accounts and transfers data
Diagnoses and resolves hardware, software, and network problems; performs preventive maintenance and system upgrades
Provides helpdesk support and training to end users; troubleshoots issues related to communication systems and computing hardware and software
Performs network administration duties; assists with WAN/LAN design and implementation; installs and tests network cables and hardware, including fiber optics
Monitors equipment and supply levels; requests replacements and obtains competitive quotes for purchases
Maintains logs, technical documentation, and reports on system modifications, issues, and installations
Conducts site visits to county offices to provide in-person support or transport equipment
Researches new technologies and makes recommendations for hardware and software acquisitions
Coordinates with third-party vendors for purchases, repairs, and technical support
Provides support to the AV Specialist during county meetings as needed
Performs related duties

Qualification

Network administrationTroubleshooting hardware/softwareInstallation of IT systemsWAN/LAN designEnd user supportInterpersonal relationsPlanningOral communicationWritten communicationProblem solving

Required

Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years
Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated

Benefits

Bi-weekly payroll
12 hours of PTO per month
12 paid Holidays
Employee Assistance Program
No-Cost Employee Health Clinic
Health Care Plan, Life Insurance, and Long-term Disability
Deferred Compensation, Voluntary Benefits

Company

Glynn County Board of Commissioners

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Glynn County Board of Commissioners is a public administration firm for the construction and maintenance of infrastructure and buildings.

Funding

Current Stage
Late Stage

Leadership Team

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David West
Chief Information Officer
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