IT Administrator jobs in United States
cer-icon
Apply on Employer Site
company-logo

Sunbird Software · 13 hours ago

IT Administrator

positionSioux Falls, SD
timeFull-time
remoteOnsite
seniorityMid Level
date4+ years exp

Sunbird Software is seeking an IT Administrator to manage and maintain their computers, servers, networks, and security. The role involves user account management, system monitoring, resolving technical issues, and ensuring systems are up-to-date, with a variety of responsibilities from general upkeep to specialized tasks like network or database administration.

Information TechnologyService IndustrySoftware
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Provide Level 1 to Level 3 support for end users and departments (Windows laptops, mobile devices, and peripherals)
Manage user accounts, permissions, and licenses in Microsoft 365, Sharepoint and other platforms
Perform network troubleshooting and implementation
Maintain and support Cisco firewalls
Maintain and support VMs on various platforms(VMware, Azure, Linux KVM, Nutanix)
Server installation and management
Maintain and support point to point and client endpoint VPNs
Handle ticketing via Jira and Freshdesk, ensuring timely resolution and SLA compliance
Support onboarding and offboarding processes (devices, accounts, access rights)
Maintain and update user and administrative documentation
Support IT asset management (hardware lifecycle, procurement, inventory)
Identify and document recurring issues; suggest and implement process improvements
Coordinate with external suppliers and third-party vendors when necessary
Ensure smooth IT operations and support for local office infrastructure

Qualification

Microsoft 365 administrationWindows operating systemsCisco FirepowerVirtual Machine platformsIT asset managementProblem-solving skillsCommunication skillsOrganizational skills

Required

4+ years of hands-on IT support experience in a corporate environment
Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online
Solid understanding of Windows operating systems, mobile device management, and IT peripherals
Familiarity with ticketing systems and IT asset management
Familiarity with Cisco Firepower firewalls and switches
Familiarity with Virtual Machine platforms, VMware, Azure, Linux KVM, Nutanix
Any Microsoft certifications are a strong advantage
Excellent organizational and problem-solving skills with attention to detail
Strong communication skills and the ability to assist users at all technical levels
Self-sufficient, reliable, and able to take ownership of the IT environment while collaborating with the wider Sunbird teams

Benefits

We stock the office with soda, snacks, coffee and tea for you to refuel throughout the day
We have amazing PTO Policy that allows you to take care of yourself and your family
We offer medical, dental, vision and life insurance to eligible employees

Company

Sunbird Software

twittertwittertwitter
company-logo
Sunbird Software is changing the way data centers are being managed.
dateFounded in 2015
location
Piscataway, New Jersey, USA
people-size51-200 employees
web-link
http://sunbirddcim.com/

H1B Sponsorship

Sunbird Software has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2020 (6)

Funding

Current Stage
Growth Stage

Recent News

PRWeb
Sunbird dcTrack® DCIM Operations Release 9.3 Available Now
2025-12-04
PR Newswire UK
Data Center RFID market to Reach USD 2.75 billion by 2032, Growing At An 7% CAGR - Credence Research
2025-10-28
PRLog
AKCP and Sunbird DCIM Collaborate at Data Center World Singapore
2023-10-23
Company data provided by crunchbase