iHire · 3 days ago
Health Services Administrator (RN)
Harrisburg, PA
Full-time
Onsite
Senior Level
5+ years expMEDIKO is a mission-driven organization committed to delivering high-quality medical care to communities, and they are seeking a Health Services Administrator (RN) to oversee healthcare services within a correctional facility. This role involves managing staff, coordinating healthcare operations, and ensuring compliance with regulations while working closely with senior leadership to improve patient care and operational performance.
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Responsibilities
Provide strong leadership to the medical unit(s), ensuring the highest standards of care and treatment for inmate patients
Inspire and motivate staff to achieve operational goals, fostering a culture of continuous improvement and professional excellence
Mentor and develop staff, providing coaching, counseling, and performance management support
Conduct annual performance evaluations and ensure all staff members are recognized for their contributions
Create a positive, productive work environment that emphasizes teamwork, accountability, and patient care excellence
Manage staffing levels to meet contractual requirements and ensure optimal patient care
Oversee scheduling to balance workload effectively, prevent burnout, and maintain compliance with staffing ratios
Address staffing challenges proactively by collaborating with HR to recruit, hire, and retain qualified medical personnel
Monitor staffing turnover rates and retention, identifying opportunities to improve employee satisfaction and reduce turnover
Ensure that all team members comply with company policies, procedures, and safety standards, maintaining accurate personnel records and resolving any employee grievances in alignment with MEDIKO’s standards and applicable regulations
Act as the primary liaison between the facility’s jail administration and MEDIKO, ensuring a collaborative and professional relationship
Represent MEDIKO’s interests in client leadership meetings and problem-solve any concerns or operational issues that arise
Oversee the contract compliance of all healthcare services delivered, ensuring the facility meets or exceeds contractual expectations and healthcare standards
Monitor the contract’s performance indicators and ensure corrective actions are taken when necessary
Maximize customer retention by consistently addressing any client concerns, resolving issues promptly, and ensuring high levels of satisfaction with the healthcare services provided
Maintain proactive communication with facility leadership to address emerging needs and maintain client relationships
Oversee daily operations of the medical unit(s), ensuring efficiency and effectiveness in service delivery
Implement operational strategies to improve workflow, reduce delays, and optimize resource utilization
Ensure compliance with all policies, procedures, and safety regulations, including infection control, medication management, and emergency protocols
Maintain a clean and safe environment in line with regulatory standards and MEDIKO’s operational guidelines
Regularly assess the quality of healthcare services, conducting audits and reviews to ensure that services meet both internal and external standards
Implement changes to improve the quality of care based on feedback, data analysis, and quality assurance initiatives
Coordinate multiple medical services to ensure timely and accurate inmate diagnosis and treatment, facilitating seamless collaboration between healthcare providers and correctional staff
Participate in or lead interdisciplinary team meetings to optimize patient care and medical treatment plans
Manage the facility's healthcare budget, ensuring that expenditures are in line with contractual terms and within allocated budgets
Regularly review and report on budget performance, addressing any discrepancies and identifying opportunities for cost savings while maintaining quality care
Participate in the preparation and monitoring of the facility's operating budget, ensuring the efficient use of resources and adherence to financial goals
Track and report on budget variances, operational challenges, and the effectiveness of cost-control measures
Oversee the procurement process for medical supplies, equipment, and medications, ensuring that purchases are made within budget and meet facility needs
Collaborate with procurement teams to manage inventory and anticipate future supply needs
Ensure full compliance with all applicable healthcare regulations including HIPAA, OSHA, ACA, NCCHC, and other relevant local, state, and federal guidelines
Regularly review policies, procedures, and protocols to maintain compliance and implement necessary changes
Maintain accurate medical records and ensure the confidentiality and integrity of patient information, adhering to best practices in record-keeping, privacy regulations, and industry standards
Monitor adherence to infection control protocols and other safety regulations, ensuring the facility maintains a clean and safe environment for both patients and healthcare staff
Ensure staff meet all required certifications, licensure, and regulatory requirements
Foster a culture of continuous learning by promoting ongoing education and training to maintain competency and professional standards
Develop and implement training programs for medical staff, ensuring that all team members are fully equipped to handle their responsibilities effectively and in compliance with MEDIKO’s operational standards
Maintain a strong knowledge base of industry best practices and regulatory updates, ensuring that staff are regularly updated on changes in healthcare laws, guidelines, and procedures
Maintain readiness for emergency situations by ensuring that all team members are trained in crisis response protocols
Oversee the implementation of emergency procedures, and manage medical responses during crises or urgent incidents
Lead efforts to ensure that the medical unit is prepared for unforeseen events, such as outbreaks or large-scale medical emergencies, and that the team is capable of responding swiftly and effectively to mitigate risk
Support the development and implementation of medical unit policies and procedures, ensuring alignment with MEDIKO’s philosophy and the facility’s regulations
Provide on-call coverage as necessary, ensuring the healthcare unit operates smoothly and responds to any urgent needs outside of regular business hours
Perform other related duties as assigned
Qualification
Required
A Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field is required
Active, unencumbered state/commonwealth Registered Nursing license
Active CPR/BLS certificate required (American Heart Association/American Red Cross guideline approved), if role is located in a correctional facility
Minimum of 5-7 years of progressive leadership experience in the healthcare industry, with at least 3-5 years in a leadership role
Proven experience in managing healthcare operations in a correctional healthcare or similar regulated environment
Experience with regulatory compliance, including familiarity with NCCHC, ACA, and other healthcare standards relevant to the correctional setting
Demonstrated experience in strategic planning, project management, and leading cross-functional teams to meet business goals
A track record of successfully driving operational efficiencies, improving patient care, and managing budgets effectively
Preferred
Certification in Healthcare Management (e.g., FACHE, CPHQ, CHC, or similar), Correctional Healthcare (NCCHC) or other relevant professional certifications
Benefits
Benefits package including Medical, Dental, and Vision insurance for you and your family
Preferred Pharmacy Network Options
MDLIVE virtual Provider telehealth options
Wellness program
Health Savings Accounts and Health Reimbursement Account options with company match
Employer-paid Life Insurance Policy/AD&D, Long-Term Disability and Short-Term Disability coverage
Optional Voluntary coverage for Life Insurance, Accident, Critical Illness, and Hospital Indemnity plans
Paid portion of Maternity Leaves
Employee Assistance Program
Generous Paid Time Off (PTO) including 10 Holidays and flexible Floating Holidays
Participation in the MEDIKO 401(k) Retirement Plan with company match
Employee Referral Bonuses
Tuition Reimbursement Assistance Plan
Free Continuing Education
Access to Perks and Discounts at nationally recognized chains, service providers and retailers
Company
iHire
An industry-specific recruitment platform that connects employers with qualified candidates across 57 talent communities.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
D
David J MacFadyen
Founder and Board Executive Chair
Recent News
2025-09-12
Company data provided by crunchbase