Plainfield Township Assessor's Office · 10 hours ago
Taxpayer Service Representative
Plainfield, IL
Part-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrPlainfield Township Assessor's Office is dedicated to serving the community, and they are seeking a Taxpayer Service Representative. This entry-level role focuses on providing essential services to residents, including education on assessment and tax statutes, assistance with real estate tax exemptions, and resolving taxpayer concerns in a sensitive manner.
Government Administration
Responsibilities
Serve as a primary point of contact for residents of Plainfield Township, demonstrating empathy and understanding in all interactions
Educate residents on the assessment and tax cycle, as well as relevant statutes
Address and resolve concerns from taxpayers with sensitivity and professionalism
Assist senior citizens, persons with disabilities, and veterans with disabilities in completing necessary forms for real estate tax exemptions
Perform data entry tasks accurately and efficiently to maintain records and support office operations
Handle general office duties, including answering phones, processing correspondence, and assisting with office organization
Performing general clerical work and related tasks as required
Qualification
Required
Willingness to learn about the tax cycle and the appropriate terminology
Excellent communication skills, both verbal and written, with the ability to explain complex information in a clear and understandable manner
Strong interpersonal skills and the ability to interact professionally with a diverse range of individuals, including senior citizens, veterans, and persons with disabilities
Empathetic approach to problem-solving and conflict resolution
Proficiency in O365, Teams, Excel, Outlook, OneDrive, & SharePoint
Basic math skills are essential for calculating tax estimates and analyzing assessment data
Ability to maintain confidentiality and handle sensitive information with discretion
Company
Plainfield Township Assessor's Office
The Plainfield Township Assessor’s Office is better than ever, due to advances in technology.
Founded in 1850
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase