Prospect Medical Holdings, Inc. · 3 weeks ago
Patient Access Representative II - Per Diem, Variable (Hollywood)
San Jose, CA
Full-time
Onsite
Entry, Mid Level
$25/hr - $25/hr
2+ years expProspect Medical Holdings, Inc. is a healthcare provider committed to offering compassionate medical services. The Patient Access Representative II is responsible for managing patient admissions efficiently, ensuring accurate patient information is collected, and maintaining compliance with hospital policies.
Hospital & Health Care
Responsibilities
Registers all patients according to department procedures
Completes all necessary admission (including consent) forms accurately and thoroughly
Prior to entering patient information into Optimum verifies the medical record status using Master Patient Index function
Ensures that the patient’s name, chief complaint and other information are entered accurately
Prepares the patients financial folder and distributes copies to appropriate departments
Ensures that each account is billable, and if necessary, pre-certification requirements are met
Contacts physician’s offices to obtain required pre-admission information as needed
Ensures that patients have required authorization for scheduled procedures
Explains hospital polices regarding payment of service, collects payments and issues receipts
Requests identification cards, and insurance cards during the admission process, obtains copies of all cards (front and back)
Verifies insurance coverage and eligibility
Ensures that each patient receives an identification bracelet upon admission
Operates PBX and answers all incoming calls and transfers to the appropriate department or patient room in a professional
Performs paging via overhead and other hospital systems when required, including announcing and reporting hospital emergency codes
Ensures physicians are authorized to admit patients
Appropriately refers all physicians on delinquency list to hospital administrator or designee
Provides a safe environment for patients, visitors and others
Maintains confidentiality of patients, families, employees, and visitors
Qualification
Required
Two years of admitting office and/or PBX operator experience
High School Diploma or GED
Basic Understanding of Medical Terminology
Excellent written and verbal communication skills in English
Strong time management skills
Ability to multitask and maintain a work pace appropriate to workload
Computer literacy and proficiency
Must demonstrate customer service skills appropriate to the job
Preferred
Bilingual skills to communicate effectively with patients and families
Company
Prospect Medical Holdings, Inc.
Established in 1996, Prospect Medical Holdings, Inc., is a national leader in fully integrated healthcare.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Sharad Khapra
Chief Financial Officer, CRC
Thomas J Kim, MBA
Chief Financial Officer, Alta Hospitals System
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