Senior Claim Director-Casualty Direct Handle Claims jobs in United States
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Chubb · 3 months ago

Senior Claim Director-Casualty Direct Handle Claims

Chubb is a world leader in insurance, and they are seeking a Senior Claim Director for their Commercial Direct Handle Claims Team. This role focuses on managing complex auto and general liability claims, requiring the individual to handle significant exposure claims, coordinate with business partners, and represent the company in various legal settings.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Manage an inventory of claims involving significant severity exposures and coverage issues
Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities
Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy
Analyze coverage and communicate coverage positions, as warranted, within assigned authority
Demonstrate and implement effective defense, resolution and claim strategies
Direct and closely monitor assignments to experts and defense counsel subject to established guidelines
Provide superior customer service to insureds, agents, and internal business partners
Adhere to Best Practices Guidelines
Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing
Travels to conferences, mediations, and trials as necessary

Qualification

Casualty claims handlingLitigation managementCoverage determinationNegotiation skillsInterpersonal communicationsDecision makingCustomer serviceRelational skillsIndustry best practicesTeamworkIndependent work

Required

7+ years of experience as a casualty claim professional handling complex high exposure casualty claims with emphasis on hands-on file and litigation management
Experience with primary and excess bodily injury, property damage, and personal injury claims
Strong background and demonstrated ability in dealing with significant coverage matters
Working knowledge of industry best practices and procedures
An ability to work independently and assimilate learning materials on many different subjects from various sources
Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner
Ability to make prompt, intelligent decisions based upon detailed analyses of complex issues
Demonstrated strong relational skills particularly in adverse or high-pressure situations

Preferred

A law degree is not necessary but helpful

Benefits

Discretionary annual incentive program
Comprehensive benefits package

Company

Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.

Funding

Current Stage
Public Company
Total Funding
$10.25B
Key Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B

Leadership Team

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Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
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John Keogh
President & Chief Operating Officer
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Company data provided by crunchbase