Banner Health · 10 hours ago
Associate Director, Tech Management/ENTECH
Sun City, AZ
Full-time
Onsite
Mid, Senior Level, Lead/Staff
4+ years expBanner Health is a leading healthcare organization focused on improving patient care. As an Associate Director in Tech Management/ENTECH, you will oversee clinical technology support and ensure excellent customer service within your designated geographic zones.
Health CareInsuranceNon Profit
Responsibilities
Hires, trains, conducts performance evaluations, and coordinates the work within its geographic clinical technology service delivery zone including an internal facility and surrounding external customers. Participates in the development and implementation of team goals and objectives. Ensures all goals and objectives are met delivering the highest customer service in timely and effective fashion
Promotes a team-oriented work ethic based on service and technical excellence principles by emphasizing performance standards that are customer focused. Hires, counsels, and evaluates staff in a manner consistent with those principles. Develops and promotes a continuous quality improvement philosophy to meet and exceed these objectives
Recommends and provides technical expertise on major modifications, projects, installations, and pre-purchase evaluations. Coordinates site and field-based resources to provide support to project activities including but not limited to inventory audits, technology commissioning/decommissioning, technology staging, and installation activities. Acts as a primary resource between customers and vended services and draws expertise and resources from within the Technology Management/ENTECH team to help support these objectives as needed. Repairs, performs scheduled maintenance, and coordinates/carries out small-scale projects involving all levels of medical technology
Markets and promotes the sale of TM/ENTECH services outside customers. Supervises and provides staffing support to those customers/services as needed to enhance outside business profitability
Reviews all service documentation, including safety/hazard alerts and recalls, TJC, ECRI and other related literature. Reviews and/or updates job descriptions, asset inventories, service reports, scheduled maintenance procedures and technical support documentation
Participates in the development of the department budget in conjunction with established goals and objectives. Plays a key role in ensuring budgetary goals are met on an annual basis
Participates in department task forces and councils. This includes participating in the development and implementation of all processes, procedures, and programs to increase operations efficiency and effectiveness, as well as to ensure the delivery of quality customer care within the responsible geographical zone served
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
This position has responsibility for clinical technology service/support and asset management for facilities and accounts for the assigned location(s). Customers are internal and external (including all departments within the facility, facility administrators, department leaders, and other allied health personnel. The success of technology management operations will be most visible through resolving issues, coordinating services, collecting data and feedback, and answering questions for both internal and external customers
Qualification
Required
Must possess a strong knowledge of service operation leadership as obtained through the completion of a bachelor's degree or equivalent
Four years increasingly responsible work experience in all phases of the medical equipment technology field is required
Must also be proficient in Windows PC and network operating systems, PC repair, and have fundamental knowledge in Local Area Network configuration and troubleshooting
Must be knowledgeable in TJC standards for the Environment of Care
Must have highly developed interpersonal skills
Preferred
Experience in a healthcare setting preferred
Previous supervisory and/or management experience is preferred
Benefits
Tuition reimbursement
Tuition discounts
Company
Banner Health
Banner Health operates as a nonprofit health care system in the United States. The company offers hospital care, home care, hospice care,
10001+ employees
H1B Sponsorship
Banner Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (70)
2023 (35)
2022 (47)
2021 (51)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Diane and Bruce Halle Foundation
2025-10-24Grant
Leadership Team
Andy Kramer Petersen
President & CEO Banner Health Foundation
Brian P. Kellar
Chief Executive Officer
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