Heritage USA Federal Credit Union · 2 days ago
Universal Member Service - Greenwood
Midland, TX
Full-time
Onsite
New Grad, Entry LevelHeritage USA Federal Credit Union is committed to providing exceptional member service and support. The role involves assisting members with teller, member service, and lending functions while ensuring a high level of professionalism and accuracy in transactions.
BankingDebit CardsFinancial ServicesLending
Responsibilities
Compassionate, accountable, and service-driven
Strong commitment to Heritage USA's culture and core values
Ability to provide exceptional member service across teller, member service, and lending functions
Strong attention to detail and transaction accuracy
Ability to solve member problems and handle complex requests
Comfortable generating and closing product and service opportunities
Ability to multitask and adapt in a fast-paced branch environment
Professional, dependable, and punctual with reliable attendance
Ability to work collaboratively across teams and departments
Qualification
Required
High school diploma or equivalent required
Strong commitment to Heritage USA's culture and core values
Ability to provide exceptional member service across teller, member service, and lending functions
Strong attention to detail and transaction accuracy
Ability to solve member problems and handle complex requests
Comfortable generating and closing product and service opportunities
Ability to multitask and adapt in a fast-paced branch environment
Professional, dependable, and punctual with reliable attendance
Ability to work collaboratively across teams and departments
Strong communication, sales, and problem-solving skills
Basic proficiency with computer systems and office technology
Ability to maintain professionalism, diplomacy, and trust
Ability to sit or stand for extended periods of time
Ability to handle cash, paperwork, and financial transactions accurately
Ability to use a computer, keyboard, phone, and standard office equipment
Ability to communicate clearly with members and team members
Ability to work in a branch environment with frequent public interaction
A background check and drug test are required in the preemployment process
Preferred
Teller, member service, or lending experience preferred
Company
Heritage USA Federal Credit Union
Heritage USA Federal Credit provides financial services.
Founded in 1949
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Augustine Rodriguez, SCMS
President & CEO
Brooke L. Martin, CPA
EVP - CFO/COO
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