ITT Inc. · 1 week ago
IT Business Relationship Manager
Santa Clarita, CA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expITT Inc. is a leading manufacturer of critical components for harsh environments, serving fast-growing end markets in flow, aerospace and defense, energy, and transportation. The IT Business Relationship Manager (BRM) plays a crucial role in modernizing processes and driving value through technology application, acting as a bridge between IT and business functions to ensure effective IT service delivery and operational efficiency.
Information TechnologyManufacturing
No H1B
U.S. Citizen OnlyHiring Manager
Brad Schafer
Responsibilities
A key focus of this role will be to partner with functional leaders and their delegates to lead the effort to modernize how they use data, increasing their organization maturity to enable operational efficiencies (automation and standardization) and expose actionable insights at an enterprise wide breadth and depth
You will be expected to work with the respective business partners to define key initiatives, understand needs, define what success looks like (target end state), create a holistic plan to achieve the intended business outcome, and lead/drive the effort in coordination with other corporate and value center IT teams
Function as the single IT point of contact between the IT function and the corporate functions you support, to manage the business relationship for all operational and strategic needs to deliver top-notch IT services in an efficient and effective manner
Partner with functional leaders and their delegates to identify opportunities to evaluate, prioritize, sequence, and shape the initiatives with the goal to drive efficiencies and create real business value by applying technology in a results oriented manner
Define, implement, and drive the digital transformation to support the company’s vision and strategic priorities
Define the key initiatives, understanding needs, define what success looks like (target end state), create a holistic plan to achieve the intended business outcome, and lead/drive the effort in coordination with other corporate and value center IT teams
Effectively and efficiently project manage key initiatives, ensuring projects are completed in line with business priorities, on-time, and on-budget – this includes but is not limited to creation of scope definition, requirements analysis, functional design, risk analysis, implementation plans, test plans, etc
Function as an advocate for the functions you support by monitoring the status of open incidents, tasks, and related requests; escalate as needed with the respective IT leaders, where needed to expedite outcomes. Identify trends that can/should be addressed to prevent operational interruptions and improve user experience
Effectively and proactively communicate project/effort status in a repeatable and consistent manner to ensure all stakeholders are aware of status, risks, delays (potential or realized) and roadblocks
Function as a change agent to identify, lead and drive business process and technical changes effectively and efficiently across a matrixed organization
Innovate using knowledge and awareness of industry trends; identify new opportunities for the functions
Engage as a project/program leader including evaluating development efforts and progress against strategic plans and value creation objectives
Manage business relationships through program management, tracking the activities of the customer support process and insuring the availability, responsiveness, and effective utilization of the IT resources
Work with the business to understand the needs and establish IT strategies that enable business growth and improve business process efficiency and sustainability
Promote, lead, and drive a data first mentality at all levels of the organization, both business and IT; enable capabilities to drive meaningful, actionable insights in an efficient and effective manner
Support SOX compliance, Security Compliance, M&A activities, and growth opportunities in the Emerging Markets for the business
Develop and present proposals; provide status and progress reporting to leadership
Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion
Implement and operate daily using continuous process improvement as a way of life. (e.g., Lean, ITIL, Six Sigma methodologies)
Qualification
Required
Minimum 10 years of experience in leadership of large-scale systems planning analysis, design, and development projects
Adept at building relationships across the enterprise through collaboration, teaming, and consensus building
Bachelor's degree or equivalent experience
Experience with ERP system integrations, data mapping and extraction
Highly motivated and responsive to business needs. Strong team player across the business functions and within the IT teams
High level of skill and expertise in holding others accountable in the performance of IT service delivery
Strong project management and prioritization skills is required; proven ability to manage multiple projects to completion while maintaining quality standards and project deadlines
Strong communication, presentation, and stakeholder management skills
Ability to think strategically, creatively, and analytically
Ability to be challenged with ambiguous situations; dissect and plan the work that simplifies the work for themselves and others, with a focus on delivering results
Exceptional listening and communication skills, including the ability to gather requirements from, and engage with, non-technical Executives and their teams to design effective, efficient solutions
Strong influencing skills leading technology discussions at the senior leadership level
Ability to collaborate and manage relationships with other business units, external vendors, and stakeholders
Maintains high ethical standards; works by strong moral compass
Strong business acumen; shows clarity of thought and drives execution
Comfortable with hands-on approach to addressing complex problems to gain a grounded and granular understanding, make informed decisions and take appropriate actions
Passion for renewal and continuous improvement to drive performance and innovation
Preferred
Manufacturing industry experience is desirable
Experience and skills in leading digital transformations across various functional areas (finance, supply, chain, etc.)
Prior experience supporting, deploying, and enhancing Oracle, PLM (Product Lifecycle Management systems), EDI, or MES (Manufacturing Execution Systems) is highly desirable
Passion for customer service, improving business processes and finding new ways to enable operational efficiencies through use of information technology
Experience in leading execution of projects related to process improvement, streamlining disparate business reports/data, and implementing analytics capabilities
Expert negotiation skills to advocate on behalf of the business with both internal stakeholders and external vendors / service providers
Experience with advanced management techniques and practices including budgeting, planning, analysis, requirements gathering, functional solution design, solution testing/validation and reporting
Well-developed and regularly demonstrated managerial competencies including but not limited to leadership, team building, self-confidence, results orientation, interpersonal astuteness, visioning, strategic planning, and communications
Technical competence to lead efforts and work with various expert technical teams across a full project lifecycle
Innovate using knowledge and awareness of industry trends; identify new opportunities for the functions
Benefits
Health insurance
401(k)
Short and long-term disability
Paid time off
Growth and developmental opportunities
Other incentive compensation programs
Company
ITT Inc.
At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.31B2025-12-08Post Ipo Equity· $1.31B
1995-12-19IPO
Leadership Team
Luca Savi
Group CEO
B
Bartek Makowiecki
Chief Strategy Officer & President Industrial Process
Recent News
Company data provided by crunchbase