Medical Associates Clinic · 1 month ago
Receptionist - Full Time
Dubuque, IA
Full-time
Onsite
New Grad, Entry Level
0+ years expMedical Associates Clinic is hiring a Full-Time Receptionist to be a dynamic member of our team. The role involves providing excellent customer service, managing patient check-ins, scheduling appointments, and handling insurance records.
Health CareMedical
Responsibilities
Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions. Check in patients for their appointments. This includes reviewing, updating, and/or obtaining patient information making necessary account changes to ensure correct billing
Set up new insurance coverage or modify existing insurance coverage records as needed. Collect copay or other payments where applicable and perform accurate end of day balancing
Schedule appointments for patients within our clinics or as needed from work queues. Apply applicable department/provider scheduling protocols relating to appointment types and lengths while directing patients to appropriate providers/specialties
Provide verbal and/or written instructions to patients, peers, and clinical team members, interacting tactfully with customers and establish and maintain effective relationships with others
Complete all other assigned projects and duties
Qualification
Required
High school diploma or GED required
From three months to one year of similar or related experience
Courtesy, tact, and diplomacy are essential elements of the job
Ability to multi-task and work in a fast paced environment
General computer knowledge with proficient keyboarding skills
Multi-line telephone system
Cash handling experience
Ability to work independently with limited direction, problem solving and resourcefulness
Benefits
Pay raises at least annually
Medical Associates top rated health insurance with most comprehensive provider network in the area with discounted premium rates for wellness program participation.
401k with Immediate Matching (50% on the dollar up to 7% of pay) and additional annual Profit Sharing
Flexible Paid Time Off Program (24 days off/year)
Save money on your taxes! Medical and Dependent Care Flex Spending Accounts
Income security for your family! Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
Company
Medical Associates Clinic
Medical Associates Clinic was established in 1924 and is the oldest multispecialty group practice clinic in Iowa.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Zach Keeling
Chief Executive Officer
Jill Mitchell
Chief Operating Officer
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